Dreams - Clydebank

Of the efficiency of the staff

Excellent customer service from all staff members, all very knowledgeable when we were testing the beds giving us the best advice. When discussing finance options Thomas our advisor made sure to explain both options and how it would work clearly.

The assistant took her time with me and did not hurry me .Answered all my questions .very satisfied .

I went in to buy a new bed, told the man who approached me and he asked appropriate questions, let me try various mattresses and was helpful throughout.

Everyone was very friendly. Gerry who helped us was very helpful and polite. The guys offered teas and coffees and sweets for our little girl which was very nice. They were very welcoming and happy to help but not pushy at all. There was no hard sell. They were just trying to understand out needs. We came for a Matterss and a mattress cover. We ended up buying a couple of quite pricey but super comfortable pillows too, they were worth it. We love them. The only dossapointing fact about the visit was a very limited selection of wooden bed frames. Ideally we would have bought a bed frame at the same time but there's nothing to choose from.

Staff were friendly and knowledgeable about the products. She SarahJane took time to listen to my needs and took the time and trouble to get a clear views of what I wanted. She explained all of the available options and clearly explained the differences between options without trying to steer me to the most expensive option. Very good considering she had only been in the store for 2 weeks.

the help we received from the sales assistant SarahJane was first class . Friendly helpful and no hard sell.

Staff were very friendly and professional

We were served by Sarah Jane today and she was very helpful and and answered all our questions! She helped us find what we were looking for.

A lovely welcome from the lovely staff member Sarah Jane who listened to my needs and gave advice and great customer service