Dreams - Cannock

The care and attention given to us was simply outstanding. I know we entered the store looking like a couple of rabbits in the headlights, but the assistant took considerable care over us, explaining the options and leaving us to look around before giving us further help (Including using the computerised test mattress), giving us honest advice and sorting out our purchase in an efficient but very friendly manner. The Dream experience was so good that my wife took her mother to Dream for a bed the following week! Well done to all the staff, especially Tammy!

Sharon - the young lady who saw to all our needs and listened to our requirements - Sharon was amiable and above all appeared to be knowledgeable on the products shown to us

Tammy who helped me at the cannock store was lovely and helpful, measures the bed for me. Showed me a great deal on a mattress, talked me Through all of the sale. Was a very good visit and I left very happy.

The service given, was excellent, by Gary and Paul the manager. We liked the fact that they weren't, in your face, but were there to help, in every way.

the staff were very friendly and the the shop very clean, overall a very good shop.

i was dissapointed at the small display on offer.this was explained to me it was because the store was a small store.the items i wanted to look at i found out would be only on line to buy.The assistant Sharon at store no340 was very nice and helpfull,she didn't hurry me and explained everything to me,answered all my questions.She went through my mattress selections i had written down and between us found the one i wanted.it was an on line item and i was pleased to find i could order it through the store.just a bit worried as not able to try the mattress before ordering it.Sharon explained the 40 night comfort guarantee which reasurred me.I would return again.

paul was fabulous quick efficient friendly great product fantastic staff

Paul and Sharon were excellent, great product knowledge without being too pushy. Extremely friendly and helpful and wouldn't hesitate to recommend to friends and family

Greeted on entry to store but, left to look round unhindered. Help immediately available. Pleasant approach & nothing was too much trouble. Staff understood the problem regarding delivery ( house not available yet ) and reassured us .

From the moment we walked in, we were greeted by a very friendly assistant called Tammy. I went through what we were looking for and she came up with several options for us to try. She then left us to make a decision, there was no hard sell, just advice