Dreams - Cannock

Paul was amazing. He listened to what we wanted, put us on the machine and made suggestions based on it and his experience. He clearly understood mattresses and the issues around sleep eg walking legs. He made suggestions about pillows and how they would affect our alignment when in bed. I have not been sleeping for the last month and he asked me to call on the Monday after the mattress arrived so he could hear how I was doing. He genuinely seemed to care. I suffer with vertigo and after being on the machine felt a bit funny and he offered water and tea and time. I didn’t feel pressured into buying which was lovely as other bed shops had pushed. He allowed us plenty of time on the different beds. The speed at which the mattress could be delivered was amazing because I was expecting to have to wait for 6 weeks and honestly wasn’t sure I could continue on as little as 2 hours a night, the fact that the mattress arrived less than a week after buying has made us very happy. Paul kept social distance and the store was immaculate. He was very friendly and helpful and I would, and have, recommend him to anyone

I was offered assistance as soon as I went into the store. I wanted to look round myself but assistance was readily available when required. The process of ordering was fairly quick and painless and the 2 members of staff were very helpful

The assistant was very attentive. Was very helpful

We were greeted straight away, and Gary was very friendly and knowledgable without being pushy, giving us time to try out the mattress and talk by ourselves. The whole experience was a pleasure

Paul was helpful. Informative and knowledgeable. A great experience

Not sure of prices elsewhere, hence neither satisfied or dissatisfied.

Excellent staff, very good knowledge of products and the ability to understand the needs of the customer. This visit to Dreams is our fourth for our beds and mattresses and have been very well taken care of on each occasion. Would not go anywhere else.

The member of staff was very helpful without being overly pushy

Sharon in store was a great help and couldn’t be faulted. She gave a great amount of knowledge about the products and gave her own personal experiences

Great customer Service great products and can’t wait for the mattress to arrive on Monday. Will definitely recommend dreams To family amd friends