Dreams - Broadstairs Westwood

This was our first time purchasing a bed ourselves, so we wanted the best, but it's hard to know what the best is when you're out of your depth. Thankfully, Donald, Georgia and the other stuff in-store were incredibly helpful and understanding. We tried the machine that provides a variety of options that best fit you, which we though was fantastic! We're incredibly happy with the overall experience and our purchase, it's difficult sleeping in our current bed knowing just how much more comfortable we were with the bed we purchased! We can't wait!

Prompt service, listened to my needs and was able to provide delivery when wanted

Our sales advisor Georgia was very friendly and explained everything really well . It was a pleasure to be served by her

We were first served by a Georgia on our initial visit and a very tall (6'8') Gentleman who's name has slipped my memory on our second visit when we made our purchase. On both occasions we could not have received a better service. They were polite knowledgeable and patient with us with all our questions.

I first purchased a bed from Dreams around 2014, and was so very disappointed with the after sales service, as I had a problem with the bed, which took around 3 months to rectify and many calls to pin down someone to get it sorted. I did say at the time I would never step foot in one of your stores again. My wife convinced me to try again and was very pleased with the customer service from the member of staff that dealt with us. Her name is Georgia and is a credit to the company.

We knew what we wanted and the bed we ordered met our needs

We went to Dreams in Westwood cross Thanet and Georgia was very friendly and very helpful, she gave us the time to think about our options and didn’t forget to come back to us.

Very helpful assistant who was very knowledgeable and stayed with us during our visit offering friendly and helpful advice.

Very friendly, informative assistant

Georgia and don were so friendly and professional. They helped us find our perfect mattress and offered reassurances incase it didn’t work out for me. I am disabled and they were very very helpful and lovely people.