Dreams - Broadstairs Westwood

Well we turn up around 16.30pm on Saturday at Westwood cross. There was 3 staff member and Mark came up to us at the door while we were cleaning our hands. Very warm welcome ask us, what we were looking for. We just said a new mattress. So my husband explain the type of bed we have and what he was looking for in a mattress. So Mark said to try the bed machine out. Once again Mark was good in laying the paper on the bed and then new pillow cases for the pillow. (which we ended up buying too) we then tried the different mattress the machine had suggested for us. We tried the top market one all the way down to the orange and lemon mattress which were still good. But Ian and I decide on the tempura cool touch. Mark explain everything about this mattress and what it would do for us and my husband back. The life span on the mattress. We were very very happy with the service. Not force upon us to buy. Like u said we even brought the pillows. Very well done to Mark and his team.

The quickness of service not being pressured to buy any one thing given time to consider all my options helpfulness and the flexibility of the delivery date politeness of the salesperson overall very satisfying experience

The quickness of service not being pressured to buy any one thing given time to consider all my options helpfulness and the flexibility of the delivery date politeness of the salesperson overall very satisfying experience

The quickness of service not being pressured to buy any one thing given time to consider all my options helpfulness and the flexibility of the delivery date politeness of the salesperson overall very satisfying experience

The quickness of service not being pressured to buy any one thing given time to consider all my options helpfulness and the flexibility of the delivery date politeness of the salesperson overall very satisfying experience

We were purchasing a bed for our daughters birthday, having purchased an amazing mattress from Dreams 3 years ago. We’d already selected what we wanted, and from start to finish, received 5 star treatment.

We were purchasing a bed for our daughters birthday, having purchased an amazing mattress from Dreams 3 years ago. We’d already selected what we wanted, and from start to finish, received 5 star treatment.

We were purchasing a bed for our daughters birthday, having purchased an amazing mattress from Dreams 3 years ago. We’d already selected what we wanted, and from start to finish, received 5 star treatment.

We were purchasing a bed for our daughters birthday, having purchased an amazing mattress from Dreams 3 years ago. We’d already selected what we wanted, and from start to finish, received 5 star treatment.

Was greeted at the door and advised in COVID and health and safety, offered a bottle of water as no drinks given at this time. Because we both suffer with our backs we went on the sleep match and was really impressed was issued a pillow and mattress protection to try out different mattresses that would suit us. Donald was our sales man and was so helpful and efficient he even checked a staff members temperature as he entered the shop. We were both very impressed with the service that is why we shopped with you. Thanks again to Don as he was so helpful.