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By anna c | 6/7/2021
nothing is perfect so i cannot say anything was wrong just a perfect score is unrealistic .
By Lynda W | 5/21/2021
Rang after arriving home to ask for Recycling option, I was asked to go back to store to collect bag for old mattress. Explained it would be inconvenient and requested it be posted to me as per website. Told that wasn't an service which you provided. Used chat line and arranged for bag to be sent via Royal Mail. It didn't arrive by 48 hours before delivery, rang Customer Services, they will send bag by RM 24. Still not arrived by 4pm day before delivery, told they would have a bag on the van I could use, I explained I am 73 with a pacemaker, my son was going to call 8am on day of delivery to bag up mattress. Decided to cancel delivery until bag arrives. Gentleman at Customer Services was extremely helpful and kindly arranged for the drivers to be asked if as a one off they would mind helping. They will have bags on the van. No bags on delivery van! but drivers kindly took the old mattress. To date I have not received either of the bags allegedly posted. Poor service and also Royal Mail.
By Ken and Wendy | 12/10/2020
jUST THE PRICE. i THINK THE MATRESS TOPPER WAS OVERPRICED.
By Ken and Wendy | 12/10/2020
jUST THE PRICE. i THINK THE MATRESS TOPPER WAS OVERPRICED.
By Ken and Wendy | 12/10/2020
jUST THE PRICE. i THINK THE MATRESS TOPPER WAS OVERPRICED.
By Ken and Wendy | 12/10/2020
jUST THE PRICE. i THINK THE MATRESS TOPPER WAS OVERPRICED.
By Dawn | 10/24/2020
We spent an hour choosing a matress and went through finance, then to be told the bed wasnt available and i needed to order a different bed and then swap it in 40 days or when it is available. Staff have sorted everything so far. Hopefully everything goes well from here
By Dawn | 10/24/2020
We spent an hour choosing a matress and went through finance, then to be told the bed wasnt available and i needed to order a different bed and then swap it in 40 days or when it is available. Staff have sorted everything so far. Hopefully everything goes well from here
By Keith D | 10/5/2020
It all depends on the word 'Highly,' Everything was ok in the store and your colleague's made us (wife) and self very welcome. Your questionnaire is skewed so that everything has to be 'Highly' this or that. If I had said 'Highly, this or that', I would most likely be in the loop for the £500.
By Keith D | 10/5/2020
It all depends on the word 'Highly,' Everything was ok in the store and your colleague's made us (wife) and self very welcome. Your questionnaire is skewed so that everything has to be 'Highly' this or that. If I had said 'Highly, this or that', I would most likely be in the loop for the £500.
