Dreams - Blackburn

The sales representative (Nialla) was first class; she answered every question quickly and succinctly, all in all a credit to your organisation.

Inny the shop assistant was extremely patient and helpful. He used the machine to test which mattress was best for my needs then let me try a number of mattresses to see which I liked best.

Pleasant friendly staff helpful without hounding you

Solly is such an amazing salesman. Polite knowledgeable and not pushy at all. Can’t fault him he was the reason we came back to dreams as we have used Solly before.

We were greeted upon entering the store by Solly, who was kind, friendly and professional. We recognised Solly from a previous visit we'd made to the store around 2 - 3 years ago, where Solly had previously assisted us with a mattress purchase. It was wonderful to be assisted by Solly once again as he had made such a striking impression on us last time. His approach is absolutely wonderful, he is professional and friendly, giving us plenty of space and time to discuss and decide upon a purchase. We were given hot chocolates which was a lovely treat, we undertook the Sleep Station diagnostic test and Solly showed us a variety of mattresses and bed frames that matched our requirements. His knowledge is exemplary and we felt very reassured and confident with his recommendations. Additionally, Solly was amazing at making sure we got the best possible deal. The purchase process was quick and easy and once again Solly was able to give us excellent advice. Other Dreams colleagues who were around also chatted to us in a very friendly way and shared their own experiences of the mattresses they have at home, which we loved. Massive thank you to Solly and the rest of the Dreams team!

Very helpful sales person, Inny, who listened to what I was looking for, showed me several examples and encouraged me to try them in order to decide which one I wanted.

Visited twice both times staff were very helpful on the second visit secured my purchase!

Very Happy I was in the Blackburn shop as a return customer and Solly served me friendly and professional and informative he was very helpful and I bought a beautiful bed so grateful for his suggestion , my purchase will keep me comfortable for the rest of my life thanks to Solly at Dreams Beds

The sales associate was super informative and could not do enough for us, he went above and beyond to understand our needs and did a wonderful job of upselling! I went in for a mattress and left with 2 mattresses and a bed frame! He broke down each price on the system so that we could understand it, offered us hot beverages and took the time to offer alternative items to make sure we were truly happy with our choices! He worked out the best deals, to benefit our budgets! I would happily recommend dreams and specifically the sales associate (I wish I had his name) he could not have been more accommodating!

The lady who dealt with our requirements in the Blackburn store was very helpful and demonstrated that she understood the products available