Dreams - Aintree - New

411 ratings
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Location

Unit 4A, Aintree Racecourse Retail Park, Ormskirk Road,
Liverpool, L9 5AN

LizzyB

By LizzyB | 6/26/2021

Max was the sales assistant that showed us the beds and he was wonderful. He was really knowledgable and he didn’t pressure or push us at any point. I felt that he understood what I wanted and didn’t try and upsell me.

Jake Wright

By Jake Wright | 6/24/2021

One of the best piece of customer service I have ever received as a customer, was greeted at the door by Max in Aintree, what a credit to the company, he sold me a ottoman bed with a memory foam mattress worth £1000 great service

Pam R

By Pam R | 6/22/2021

When we walked into the store we were greeted by a very friendly assistant (Kelly) she asked what our needs were and as we were after a mattress she tried us in the computer bed which I’ll analyse the type of mattress we would require. We were then showed all the mattresses that were suitable for us and Kelly explained the attributes of each mattress. We were allowed to try out each one. We were also shown an option of pillows etc. We were given a really good deal on the mattress we chose. We also bought a couple of tempur pillows which are fab. Whilst we did our ordering we were offered a drink which was a lovely touch. After we ordered the mattress we received a back up email and a text to state when it was being delivered. Excited to receive our new mattress

Annie f

By Annie f | 6/22/2021

I was helped by kelly in the aintree store, I had seen the product that i wanted online and she took me straight to it. She was extremely helpful and arranged a delivery to suit me. Very friendly and professional.

Fran

By Fran | 6/22/2021

The assistant was very helpful and knowledgeable and the use of the technology impressed me

Colin W

By Colin W | 6/19/2021

Very helpful staff

Jon&Jackie

By Jon&Jackie | 6/18/2021

The service from the Gentleman who served us, his name was Max was impeccable and the price compared to other stores I visited that day was exceptional.

Ste10cc

By Ste10cc | 6/17/2021

Your sales assistant was very quick to approach me as I entered the store, which I appreciated, he found out very quickly what I wanted, and dealt with my needs quickly and professionally, Max was a very friendly assistant.

Jackson1982

By Jackson1982 | 6/17/2021

Friendly and professional staff

NatL

By NatL | 6/13/2021

Excellent customer service from Max at the Aintree store. He explained all the steps, gave options, discussed benefits. Took time to understand why we wanted a new mattress. Frat customer experience.