Dreams - Abingdon

Staff member was very friendly and understood needs. Encouraged me to try things out before making a decision.

I was very pleased with the service and the quality of the assistance

I checked on line to see which store had the product i wanted to buy on show. The assistant was very helpful, cheerful and knowledgeable.

Staff were really friendly and knowledgeable.

From the moment I walked in I was able to browse at my pleasure, I was given very helpful advice about half way through and the assistant explained the colours on the beds and asked very relevant questions regarding what I was after. Kevin was able to provide me the information I needed to be able to continue to look at the beds I required as well as offering me a pillow to assist in my decision. Later in the selection he gave me the information that i could have any headboard, in any colour that I required. When going through the purchasing of the bed, as I've not currently moved into my new property he explained how I could change the delivery date and what I would need to do.

Lady that dealt with us was very friendly & chatty. Did our order quickly & efficiently, explaining everything in detail.

Hermione at Abingdon was a true professional and highly skilled

My partner applied for 0% credit but did not have the correct utility bills. We then re-submitted the form in my name but I was declined credit so my partner's detailed were submitted again and he now has a few days grace to return to the store with the relevant paperwork. Kevin,the store assistant was very helpful with his knowledge of the products and also his patience with having to submit our forms three times.

Kevin was again very helpful and competent. Due to his excellent customer service when we purchased a bed a few weeks ago we returned to buy another- same positive experience.

Ian, the caretaker manager, whilst Ashley is in training was phenomenal! His knowledge was second to none, made the whole experience very pleasant, and we left once again reminded why we go to Dreams.