Dreams - Abingdon

Hermione at your Abingdon store listened to our initial preferences for a new mattress and took us through the options that might be suitable, letting us try out each one in turn and also providing pillows. She clearly had in-depth knowledge of the various products, was very welcoming (despite us arriving close to the end of the day, she didn't rush us and even offered us drinks) and made helpful suggestions without being pushy. I think we have ended up with a much better mattress and pillows than we would have been able to choose without her help.

wide choice variety of prices of items to suit all budgets friendly knoweldgable staff

Kevin was very helpful & not at all pushy. We were given time to browse the store ourselves and were able to get assistance when we wanted it.

the whole experience was far easier and quicker than I expected

Overall experience was very good. Salesman was very helpful and we did not feel at all pressured. Nice friendly chap who remembered our name when we returned next day.

Lady - Hannah was very pleasant and had plenty of time - we had to wait for a computer to become free which was not down to Hannah. Offered tea and very knowledgeable regarding the finance agreement - she knew exactly where it stated full amount and where the credit given. We await to see if the bed arrives in pieces as promised. She offered to split the order as 7th Feb was earliest they could do both - we were happy to wait, the offer however went a long way. We will return once our other beds need replacing

We were allowed to look round the store and try all the mattresses. The staff weren't forceful in an attempt to sell a product. They were informative though and told us about the different types of mattresses available. We were given pillows to use around the store. We made our own decision on which mattress we liked the best. We opted for interest free credit - it was explained in detail how it works. All of our questions were answered about the different types of mattresses and how the interest free credit worked. We were asked if we would like a cup of coffee - we accepted the offer!

The moment we entered the store in Abingdon we were greeted and helped to find out about what we were looking for and given information on the products available to us in a most cortoise and plesent manor

The assistants wer all very helpful and polite

As soon as I took my daughter and son in law to the store we where welcomed by the assistant call Kevin very polite I explained what I wanted to buy for my daughter and he was very understanding and knowledgeable, once Kevin explained he then gave my daughter and son I law a pillow and told them to try all the mattresses in the meantime we were asked if we would like a hot drink which we kindly excepted. By the end of our visit we where highly satisfied with the service and friendliness of the store.