Dreams - Abingdon

The team were helpful and friendly. They went out of their way to make sure we got what we wanted.

The young lady who helped me was extremely polite, well knowledgeably about the products and extremely helpful, there was an issue with finance taking a very long time to confirm, understandable that’s not a fault of Dreams, delivery as I expected was 9 days but would’ve been nice to get it sooner but not a big deal. 5 star in store service from the lady who sold me the mattress and extra bonus points for the gentleman who got me a bottle of water

I was dealt with by your employee John at your Abingdon Branch. He greeted me within seconds of entering your shop. He quickly established what I was looking for and offered a mattress test to see what was likely to suit my needs. Once that was completed, he then showed me several different types of mattress and explained this difference options. He gave me the time to try several. Once I'd picked one and a bed he processed the order in short time. He offered add on's like a duvet and pillows at a discounted rate. I was expecting a 6 to 8 week wait but he offered delivery within two weeks which I thought was excellent. I found John friendly, knowledgeable and very professional. He made the whole process extremely easy.

The store assistant was very professional and explained about the different beds and options when choosing mattresses which was very helpful We left to browse snd try out different beds and the lady was there to answer queries we had ..not at all pushy Pleased withe range and prices of beds and feel confident that what we hsve chosen will fit the bill.

I believe the lady who served me Racheal, is the store manager and was incredibly helpful and efficient and friendly and offered me a cup of coffee while we processed the order. She demonstrated the products, and explained why Dreams beds are of better build quality than that of others who do similar products.

All the staff was very helpful and polite Will definitely go to this store again even asked if we would like a drink you don't get this in most stores

Staff were very pleasant and helpful and listened to our needs and helped us to the very end of our purchase. Very pleased with the service

I went into the store and received assistance immediately, I then was given the appropriate information that allowed me to make a decision on which mattress I wanted. I was very happy with the price of my mattress and placing the order was effortless. I found the gentleman who served me very delightful and overall found the whole process quick, easy and exciting

We were undecided what mattress to get so Megan helped us ,first we went on the machine to determine which mattress is suitable for us & then Megan took us to the mattresses which would suit us & within our budget. Megan is an asset to dreams she is very knowledgeable & helpful

He lady in Abingdon was on her own in the store as a member of staff had called in sick. The store was surprisingly busy for the day and time we visited and she managed to juggle everyone’s needs. All this combined with good humour and interest.