Dreams - Abingdon

The assistance from Hermione was excellent and delivered with a smile. Products were appropriate and available. store location was convenient.

i had a budget. it was met by carole and kevin. very happy. also with the free delivery, and free assembly. happy days.

I was very happy with the level of customer service, Hermione and Kevin made sure I knew about the products and suitable alternatives. They were friendly and helpful and showed me features of the bed and mattress so I could understand benefits of each.

As we entered the store the Salesman Kevin welcomed us with 'Welcome to Dreams' which was really nice. We were looking for a good mattress following the poor quality Simba mattress which we are returning when our new Tempur mattress arrives next week! Kevin was extremely helpful and understanding of our disappointment with our previous mattress and our needs and advised us on the options available as well as talking us through the several options in purchasing our dream mattress. He was patient and knowledgable without being pushy. Extremely happy with our purchase and cannot wait until it arrives!

The assistant Rosie (160) looked after our every need, from the minute we walked in the door, to the selection of our products, the advise on the correct mattress and firmness for our 16 year old petite daughter (including face timing her for her choice of colours) and overall couldn't of advised or helped us any better. Then through the purchasing options, the finance options, the extra's. There wasn't a single part of the process that wasn't smooth, friendly and engaging. I wouldn't hesitate to recommend Dreams or Rosie again. And delivery was selected and quicker than expected. So as newly weds this experience has just smoothed out a fantastic year and a great start to married life in our new home x

Great service, not pushy and very professional. Knowledgeable.

Extremely helpful assistant. The store is very organised, with colour coding for easy identification. Information on each bed was easy to understand land well worded. We were offered tea or coffee which we declined.

We really enjoyed the hot chocolate and coffee when we visited. Hermione gave us lots of advice and was patient as we tried out lots of different mattresses. There was no pressure to buy on the day and all the staff were friendly. We returned the next day to place the order.

Kevin the salesman was attentive and very helpful with plenty of knowledge

Lots of stock to view with very friendly and knowledgable staff