Dreams

We had a great colleague that showed us everything and took time to walk us round with no rush or pressure and guided us through everything. Her name was Janet whom worked at the Durham branch. All staff we very welcoming also.

Assistant was very helpful and friendly, order was placed without any problems and a good delivery date was given to suit myself

Firstly the assistant who was andrew at durham branch was 100% on information as to what kind of bed we required which was really helpful as we didnt know where to start the experience on the bed sensor was immence i cd have stayed there all day!! Secondly His customer service was impecable just what we needed to reasure us which was the right choice and delivery in the same week was fantastic! Two happy customers !! Thankyou again andrew!!

From entering the shop at retail Park at durham we were greeted by Rachel who was very professional knew all about the products at put us at ease with her pleasantness

We were met by a lovely lady, she was very attentive, clearly knew her products. She did a bed test to find the right for me. I didn’t feel rushed and given lots of time to wonder the store

Good personal service. Andrew is a credit to your store. Very professional knowlable and friendly.

The quality of the products was and variety of stock in store was adequate yet the staff member who helped me made my experience 10/10

I was greeted by Rachel who was friendly, kind and professional. I was highly impressed by her guidance and product knowledge. She was able to help find our perfect mattress. She also answered all my questions and when it came to buying she made the process calming and easy to follow. There was nothing I could fault, absolutely brilliant.

The whole process was easy,staff very pleasant, friendly and knowledgeable.

Rachel helped us and she was lovely really took the time to find the right product for us