Dreams

204 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

Unit 10 Durham city retail park,
McIntyre way ,
Durham, DH1 2RP

Sonya M

By Sonya M | 1/1/2022

There was a good range of choice of products The store was spacious and clean Staff (Janette) was attentive but not pushy Janette allowed us time to deliberate and explore choices Janette shared knowledge of the range of products Janette offered the mattress assessment programme to help us make the right choice and supported us through this - this was really helpful Janette gave us pillows with protectors to use when trying mattresses which helped, and was hygenic The overall service was thorough, and efficient

PP

By PP | 12/31/2021

I found the lady very welcoming and helpful when I went into the shop and within a short time I knew which single mattress I wanted to buy . I then rang my order through and the delivery date was fixed .

Eddie B

By Eddie B | 12/31/2021

The friendliness of your staff, their product knowledge, and willingness to listen to us and give us time to make our decision was excellent.

Craig W

By Craig W | 12/30/2021

The assistant Rachel was fantastic, usually when shopping with my wife can be rather stressful however on this occasion was an absolute pleasure felt totally at ease in the shop didn't feel pressured to buy just all around fantastic

Mr @ mrs  for durham

By Mr @ mrs for durham | 12/30/2021

We where made very welcome in store sales assistant was helpful

Emily

By Emily | 12/30/2021

We were approached in a timely matter and felt instantly at ease. The sales assistant Leanne could not have been more helpful. She was amazing with my little boy which made the whole process so much easier. She was knowledgeable and clearly listened to is.

Ian

By Ian | 12/29/2021

Friendly welcoming and knowledgeable staff, the use of the sleep fit system and the range of products available

ELIZABETH S

By ELIZABETH S | 12/29/2021

Parking Facilitied, Store Cleanliness & Layout, Refreshment Availability & Very Friendly Helpfull Staff - in particular Leeanne who carefully listened to all our needs to ensure we purchased exactly in line with our requirements.

Sandra G

By Sandra G | 12/28/2021

It was my first shopping experience at the shop, as I walked in I could see and feel a good atmosphere. I walked round the shop with my children to choose a right bed and mattress for them , then a lovely shop assistant called Leeanne came round and asked if we are alright and need a help. I was so pleased because i needed an advice. She showed us the mattress I explained to her what I want and need , we were even able to lay down and try them how does it feel, it was a good experience. That's why I like to go shopping directly to shop.

Gerry F

By Gerry F | 12/28/2021

Very knowledgeable and patient staff. Good range of quality products