Big O Tires

Great customer service and service never fails

I have been a customer for 20 plus years. Take good care of me.

Great Service, Will definitely return.

They were very quick in getting me checked in while they had a busy lobby. They clarified pricing for the suggestions that they provided and gave me a good game plan.

Tires where replaced, service where good!

The tech kept me informed on what all is going on with the car. Highly recommend

Friendliest tire people in town. I do what they say they are going to do when they said they would do it.

Michael was fast, friendly, and helpful! The entire crew is always a pleasure to deal with! Love this place!

Big O in Enid has always been honest and affordable in my interactions with them. When the dealership was telling me that I had a $700 alignment problem, Big O checked it out and told me the parts were fine, the alignment was easily fixable.Their honesty will keep me as a loyal customer.

They quoted the price accurately and the time it would take. They did a great job with the overall inspection so I could plan for a rear break job with my next oil change. They were friendly and the overall mood of the team was positive as though they all enjoyed coming to work. Excellent service experience.

Every time I come in Im greeted by nice employees. Great service.

The service was described, priced and timed with perfect accuracy and all the employees I interacted with were friendly, helpful and knowledgeable

They missed aligning the steering wheel straight. Otherwise it runs straight, its just an inconvenience to have to make time when they should have checked.

My steering wheel was shaking so I brought in the car to see if the brake work was still under warranty from before, which it was. So, my rotors were replaced that day without an appointment and I really appreciated that.

After buying the tire from them they still charge me for the rotations. There customer service is terrible.

All employees were friendly and very knowledgeable. I'm from out of town and they treated my wife and me great. If it were possible they would do all my maintenance on my vehicle. Thank you to Enid Oklahoma Big-O

They left early handprints all over the hood and grill. They bent the secondary hood latch. They didn't check all the fluids that they were supposed to. Then they had the gall to charge me $97 for an oil change with 7 and 1/2 quarts of oil and oil filter that is outrageous I will probably not be going back.

The attentiveness to the cars issues and talking to my son about it

Extremely slow service. Promised quick and easy service but only to have me turn in my keys. Big O Tires has old POS software running windows 98 and new POS that do not communicate. I only went there to pull all services performed on car but old system was not really helpful. While I was there a customer was upset that their machine damaged his new tire. Instead of charging him the entire price of around $400 they only made him pay slightly over $100! Furthermore they called him to tell him that the truck was ready which it was not. Poor guy took a day off work to pick it up and ended up paying to replace his damaged tire and losing time at work. big O tire had his truck the entire day prior. Maybe out of trying to save me as a customer & having witnessed all this, my bill was credited a full $10!!

I had a tire with a slow leak. They quickly diagnosed the problem and fixed the tire.They were friendly, personable, and I’ll be coming back