Ocean Pointe Marriott

great so great

The housekeeping staff removed over $100 worth of food and DVDs from our room during a tidy service when they were specifically asked not to touch anything, including a note on top of the items. We were very disappointed and upset to have lost all of the food and 6 Disney DVDs. The management reimbursed us for the food with a gift card to a local grocery store and is in the process of replacing our DVDs. This has never happened to us before at any resort and was while we were very upset, we appreciate the management working to make things right.