Hilton Mystic

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20 Coogan Blvd,
Mystic, CT 06355-1900


By Mrs557 | 7/11/2015

Arrived July 8 and was leaving July 12. I made my reservations online. I was told July 10 that my reservation was only for July 8-10 and not for the 10-12 and that they had no availability for me to stay there even though my confirmation clearly stated July 8-july12. After speaking with the manager I was allowed to stay as I was supposed too. My room was over charged $225... Which was removed after I argued with them AGAIN. The indoor pool was gross, it was cloudy and merely could not see the bottom. I was charged at the "complimentary breakfast", I did not have a do not disturb sign in my room and was kicked out of my room at 10 am by house keeping after I told her the room was fine and did not need to be cleaned that day- she came in anyways and asked me to leave. I received a do not disturb sign after going to the front desk. I was unsatisfied with this entire stay and staff and was never once anything thing to conpensate the dissatisfaction. I would not recommend this motel to anyone.