Walt Disney World Dolphin

So wrong that they charge a hidden $23.00 service fee for water and wifi. So wrong probably won't stay there again. Beautiful hotels are a dime a dozen. On principle alone would be the readon

Conference rooms were not in good shape

Overall the hotel was very nice. The staff was extremely friendly and helpful. The hotel was clean. The overall property seems somewhat dated and need to be up-to-date in terms of the Decor.

The people who put up the Christmas tree were great!

Nice bedrooms

Overall very good. There was construction which is understandable but still detracts from overall experience. Water was not functional one day in my room & had to take shower in unoccupied room in opposite wing of hotel which was very inconvenient. I know they were working on things, but this was around 4:30 in afternoon, which is when many people shower before going out for dinner

Great experience.

Check in was terrible...set a very bad first impression! Workers are very nice.

I was there for the up with people reunion, I understand that there were 3,000 of us but the service was HORRIBLE!! I had to ask for help, I had to ask the cleaning ladies to stop talking and blocking the door into the guest bathroom in the lobby and when it came to meals your staff treated us like cattle, get in/get out. I have never had such terrible service at a resort!! The only pleasant people I encountered during the 6 days I was there was the bellmen, they were all very nice and genuinely seemed happy to help.

Terrible