Dreams

We were helped by Nigel the store manger. Reasons for Positive grade: Welcomed on entering the store Offered the mattress 'machine' to help narrow down the choices Plenty of help offered but allowing us time on our own too Offers of a hot drink especially important as the store/ display beds were cold Questions were answered Delivery notes taken so the delivery people know to offer extra help to my elderly mum

Pam the sales assistant was very helpful & knowledgeable with the products. As i was returning a mattress with another company i wanted to make sure i wasn't going to end up with another incorrect purchase.

Den was absolutely fantastic. The use of technology was brilliant to ensure we found the right mattress.

Pleasant experience we were the first in the store. Very good salesman (Denier) felt we had the right beds for our needs and not pushed to buy a certain bed.

Roshan assisted me with high level of care and knowledge during my visit to Dreams. The level of customer service was unrivalled. I was incredibly impressed with the level of knowledge around the products.

The lady had good knowledge of the products and took time to discuss our needs. We tried out the sleep fit facility. Amanda was very helpful and we were treated well. I was offered a cup of tea while we were placing our order.

Staff were extremely helpful, we wanted a new mattress and the sleep analyser (can't remember what it was called) was novel and really seemed to help. We identified a few, tried them and selected a mattress. Roshan was very knowledgeable and helpful in this process.

Customer service was brilliant from the moment we walked in which is always a good sign.We we’re well looked after from then on but given the space we needed too

Very happy with your employee, most courteous and friendly.

Was a swift transaction. Sales assistant was very polite and helpful. Made everything clear as day