Midas

192 ratings
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Location

4011 Smith Road,
Cincinnati, OH 45209

Joe Q.

By Joe Q. | 3/14/2020

you?re charging money for nothing

d

By d | 11/10/2022

I thought my car needed an alternator. It turns out that it just need the battery charged. I was very impressed that no one tried to sell me something that I didnt need. I trust this place and will definitely recommend them to all my friends.

Edward S.

By Edward S. | 10/31/2019

"Cost quoted was not inclusive of taxes. Presented the wrong digital coupon, $5 off instead of the $50 I intended to use. Told my card had been run, could use for future purchases. Had this towed to Midas, should?ve priced this out. $200 more than quoted"

Tori

By Tori | 11/5/2022

Derek is always very friendly and works with me on whatever the needs are. The turnaround time is great and I never feel like they are trying to sell me extra stuff. I trust Derek and his team.

Thomas C.

By Thomas C. | 4/25/2019

I'm going to keep this site up to date on wat they say and do about them destroying my car i got a call from there company day before yesterday and I'm still waiting on there call back about whatever there going to be doing about there company i have all m

Daniel t

By Daniel t | 10/27/2022

Juan is an excellent customer service employee. He is knowledgeable patient and kind. Showed me exactly what was wrong with my truck after an excellent diagnosis from his tech.

Thomas C.

By Thomas C. | 4/22/2019

I will never recommend this Midas i brong my dodge charger in to them running great for heat to get fixed and ended up needing engine and all and my did not even come out there shop drivable i had to tow my car out of there shop my car came out with engine

S.R.

By S.R. | 10/18/2022

Derrick is great and shows that he cares.

Dale N.

By Dale N. | 4/11/2019

"The manager of this location hates walk in business, I understand unexpected businesses isn?t the most desirable however a sale is a sale. Every Time I?ve entered the building The only question that causes him to action ?do you have an appointment? I?m sor"

Kelly W

By Kelly W | 10/17/2022

Staff was awesome! The explained everything in advance, gave me options, and the work was done quick! I will be back!

David W.

By David W. | 2/21/2019

Took truck in and I was told that the light switch to my head lights was bad. It was going to be 400.00 to change the switch. All that was really wrong was a loose fuse. They charged me 89.00 for diagnostic fee. I feel I deserve a refund!

James G.

By James G. | 10/15/2022

They told me I had to get a part replaced and showed me what was wrong with the part. The replacement part was delivered quickly.

Liz W.

By Liz W. | 11/30/2018

"I have been a regular customer of the Smith Road Midas for the past 6 years. Over the last year, I have been very unhappy with the service that has been provided to me- consistently I will bring my car in for service, and continually will have to bring it "

Keith J

By Keith J | 10/8/2022

It is rare that personal behind the counter make you feel like they have your best interests, while offering you choices. Everything was explained including out the door pricing. Not once did I feel as if they were pressuring me. I was hesitant about going to Midas because I just knew all they would want to do is sell me or that, didn't happen. I felt like my vehicle was truly taken care of and I was treated with respect.

John H.

By John H. | 9/6/2018

"Went in to get an oil change and some tires swapped at this location today. The ******* at the counter told me they were fully booked for the day and that they were even fully booked until ""next week"". I looked online and saw all hours were open for the ne"

KK

By KK | 10/8/2022

Friendly and professional staff. Quick service on a Saturday.

Elle F.

By Elle F. | 4/20/2018

"I emailed the Corp office on Sunday to let them know about my experience, and they have yet to acknowledge that email or my complaints. This was a bad experience that turned even worse. I will not be going back. "

Shannon J

By Shannon J | 10/7/2022

Midas care team are very helpful to me, they don't do work unless it's really necessary.

Margaret G.

By Margaret G. | 3/20/2018

Now when i came for work i initially thought it was a blown head gasket ...i told them this ...he checked it and came up with what he thought it was ...didnt suggest a diagnostic test then charged me 900 to fix it ...about time i came home the car was runn

OB

By OB | 9/29/2022

Fixed my flat for free, though the tech had a lot of difficulty in locating the hole. They were nice and friendly and got me together, no miss, no fuss. The managers are always friendly and courteous. I trust this location with fixing my car right the first time.