Midas

192 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

4011 Smith Road,
Cincinnati, OH 45209

Norbert B.

By Norbert B. | 9/2/2020

Got in at my appointment time. Oil change and tire rotation went quickly. Happy customer.

norseeagle

By norseeagle | 5/4/2024

Quick, simple service. No upselling, no nonsense. Told me where I could coolant for my car. Easy peasy oil change and inspection.

Jen T.

By Jen T. | 5/27/2020

"As I waited today for a new tire, I watched how professional the manager was in dealing with a ignorant customer who was clueless on social distancing during COVID-19. Repeatedly the manager had to tell him in a polite assertive manner that he needed to st"

Jaytheman

By Jaytheman | 4/27/2024

The customer service reps were nice. They were pleasant cool and understood the assignment lol. They did a great job

Jennifer H.

By Jennifer H. | 5/3/2020

"I am happy to say that my experience at Midas was a phenomenal one. Great customer service, my needs were met, and it didn't take long. I'll definitely be using them in the future. ?"

Lois

By Lois | 4/24/2024

Love the service - customer service is great!

Lupe H.

By Lupe H. | 4/16/2020

"Excellent customer service, timely replacement of broken exterior rearview mirror ,right side.manager was friendly, welcoming and kept me informed on progress."

B-Cat Tom

By B-Cat Tom | 3/28/2024

The employees communicated their work in detail that I could understand.

Tasha H.

By Tasha H. | 2/18/2020

I went in this morning for an oil change and thats what I received. There were some minor issues that didn?t need immediate attention. So I appreciate the quick and honest service today.

shannon.

By shannon. | 3/18/2024

I was able to schedule my appointment online with the Midas website, I was able to get an early appointment, When I arrived, I was checked in quickly. I got an oil change and windshield wiper blades. My car was finished in a reasonable amount of time.

Jacqueline  W.

By Jacqueline W. | 1/9/2020

"Long time customer, First review.. THIS CREW IS AMAZING!!! They are always so professional and courteous, I always feel safer when they work on my difficult vehicle. Always respectable and willing to take extra time to get you on road!! "

Dale Smith

By Dale Smith | 3/15/2024

The manager is very personable and helpful.

Madison H.

By Madison H. | 12/5/2019

I have never been disappointed with the work the guys as the Smith Road Midas have done for me. I have gotten multiple oil changes and all of my tires replaced. Not only is the work great but the prices are very fair. I have recommended multiple people

Shoppergurl

By Shoppergurl | 3/8/2024

Derrick is very friendly and helpful always. He makes sure I understand what I need and what I can wait to take care of. I’ve been coming to this store several years and I trust them.

Chad L.

By Chad L. | 10/31/2019

"Good service, did not attempt to oversell, appreciate that."

Melissa F.

By Melissa F. | 3/5/2024

Derek (sincerely hoping I’m getting the name right!) went out of his way to show me everything I needed done on my vehicle, and we worked together to determine the biggest priorities first due to costs. He worked with me on pricing as much as he could, and guided me through the process of getting financing. Great experience start to finish.

Chad L.

By Chad L. | 10/31/2019

"Good service, did not attempt to oversell, appreciate that."

Stablesc

By Stablesc | 2/17/2024

The check in was easy and my car was brought back right away. After the inspection they told me about everything they found and asked what I wanted with no influencing one way or the other. The service was done in a reasonable time even with some difficulties they were facing (Internet failing, backed up customers, etc.) and the pricing was in line with what I expected.

Edward A.

By Edward A. | 7/16/2019

"Always nice, friendly and excellent customer service.Free flat tire fix was appreciated !"

Izzy

By Izzy | 2/9/2024

Derek helped solved the problem with my tire that was not readily available anywhere. Then they quickly changed my new tire