Midas

100 ratings
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Location

817 Arsenal Street,
Watertown, NY 13601

Kim P.

By Kim P. | 1/31/2022

We love the service and customer service that we get from Midas!We have been regular customer with them from going on I believe five years. Rocky and his brother amd the crew are wonderful. We truly appreciate the care they give us every time.Thanks guys!!

Tara R

By Tara R | 4/12/2024

I miss the days when one can walk in for an oil change. Now I have to wait almost a week or more for service. Otherwise I'm happy with service, and want to come to Midas for my needs.

Desta M.

By Desta M. | 11/9/2021

"Amazing customer service, I couldn?t afford to get everything done and Rocky worked with me to make sure my car was in good enough condition to get to my next payday. Highly recommend this shop for any of your car needs "

Dgard13601

By Dgard13601 | 2/6/2024

Didn't have to wait forever and ever

Melody C.

By Melody C. | 10/19/2021

I always have a great experience going to this location for getting my car fixed. The staff is always friendly and courteous plus they know what they are doing. I have had no issues using their service and they always done a great job on my car. I recom

Susan

By Susan | 1/26/2024

Went as expected about the same cost as my regular mechanic

Tom B.

By Tom B. | 7/9/2021

"I already do recommend this Midas location to friends and family. I have owned a car for 60 years, and except for my father's station in Lake Placid, NY, this Midas location is the best I have ever used. You can count on my always coming back. "

Ricardo

By Ricardo | 12/15/2023

Technicians were very efficient with service and front desk was very nice and helpful

Sonya S.

By Sonya S. | 4/29/2021

These guys rock

BethFA

By BethFA | 11/8/2023

All customer service representatives are exceptionally friendly & helpful. The issue with my vehicle was clearly explained. Quick service, price is reasonable.

Christa  M.

By Christa M. | 4/21/2021

I was able to get an appointment exactly when I needed it. I dropped it off and received a call within the hour as to what the problem was and after giving the go ahead the job was done quickly and at a very reasonable price. Upon picking it up the staff

Jody M

By Jody M | 10/24/2023

They are always very friendly and highly knowledgeable

Tom B.

By Tom B. | 3/25/2021

"I've been going to Midas for the three years since I moved back to Watertown, and I do believe it is the best automobile service department I have experienced in my life, and I have owned cars for 58 years. Their service is prompt, thorough, and complete."

Anonymous

By Anonymous | 9/20/2023

Rocky and Josh always take care of me and don't say I need something done if I don't need it at the time Ex: Asked Rocky to check oil and see if I need a change yet. He said because I don't drive much I still have 1,000 to go before needed.

Brianna J.

By Brianna J. | 3/22/2021

"Monday morning my car completely locked up and turned off while trying to get home from work. Got my jeep towed to Midas and from the front desk to the mechanic to advice, Midas helped me feel comfortable and assured there are great people still out there."

Dayz Dukes

By Dayz Dukes | 9/7/2023

You guys were organized and knew wht they were all talking about experienced and well Knowledgeble

Tom K.

By Tom K. | 12/25/2020

"As always, outstanding service. Thank-you to Rocky, Angela, Christian, and all the excellent mechanics. "

tara r

By tara r | 5/16/2023

I've been coming to the Watertown NY branch for 5 yrs since I moved down here. And I'm alway taken care of. And not told I need something done when I can wait. Ex: spark plugs 154. was too much for me to pay after getting my muffler changed.

Preston A.

By Preston A. | 11/16/2020

The team here in Watertown NY are a great group that always do great work. I've relied on them for repairs and maintenance for years now and I am always pleased with both the work and the cost. They are quick to get my vehicle in and are honest about what

Bylee

By Bylee | 3/9/2023

I am a faithful customer because of the excellent service provided