Midas

89 ratings
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Location

3424 Plainfield Northeast,
Grand Rapids, MI 49525

Kelly H.

By Kelly H. | 1/18/2022

Brought my car in to replace the battery and the service was fast and friendly and at a competitive price.

Jordan C

By Jordan C | 5/4/2024

I called last minute on a Friday for a missing stud for a lug nut. They were able to fit me in on a Saturday. When we arrived, Aaron checked us in and went out to look at the problem before we left so that he could give a price estimate and told us it was a bigger problem than we thought and that the wheelbearing was missing. They were still able to fix the problem the same day. I also really appreciate the complete safety diagnostic they run, which made us aware of some other high priority safety concerns. We were given a price estimate before we left and they could get us in as early as the next business day to fix it. This is the 2nd time I've brought in a car for a necessary safety fix and they were great both times.

Linda K.

By Linda K. | 8/26/2021

"Called and get appointment that day. The shop was clean, service was professional. They called within the allotted time, explained what could be done, my options and the costs. We agreed on a plan. The completed service within the time frame and I picked "

Tyler R.

By Tyler R. | 4/9/2024

They completed the work I needed, at the price they quoted, exactly when they said they could. That doesn’t sound like much, but for a busy person it is important and increasingly rare. They also went the extra mile with their inspection and found a problem that I never would have found, and gave me options to fix it. Aaron was very professional, and the communication was perfect the whole time. I will be back for sure.

anonymous

By anonymous | 2/16/2021

Trustworthy!Al is the BEST!

Bruce K

By Bruce K | 4/5/2024

Midas was recommended by a neighboring Toyota dealer who was bound to replace a full exhaust system when only the flex pipe needed replacement. Midas quoted and delivered at 1/8 the dealership expense. The work was done while I waited and was done well. Other repairs needed were noted (my car is 23 years old with 83K miles) and estimates given. This allows me to prioritize and schedule work to match my financial resources. Overall, very professionally managed and delivered to my satisfaction.

anonymous

By anonymous | 3/7/2020

Awesome service. Will be returning. Very helpful.

Gr Elvis

By Gr Elvis | 3/13/2024

They took great care of me and accepted my coupon.

Mike R.

By Mike R. | 1/24/2020

Had exhaust job done on my 2004 Lexus. Dropped off vehicle and it was completed same day. Impressed with All and his staff. Would recommend to my friends to visit this Midas location.

Don

By Don | 3/4/2024

Friendly. Took time to show and explain What was going on.

Laurie  M.

By Laurie M. | 11/9/2019

"I had an excellent experience at this Midas . Service was friendly , fast and very affordable . Research showed me that they charged a fraction of what a dealer would have charged me for the same result...a quiet car. I would go back here for sure for hone"

Ben E.

By Ben E. | 2/7/2024

I was helped by a man named Nick. He was incredibly efficient and explained exactly what happened to my car to cause the noise I was hearing. He then explained how he fixed it and showed me some images to show what it actually looks like so I didn’t have to get under the hood, etc. There was no pressure to do more. He mentioned that he could replace all (the ones that weren’t broken yet) but I’d have to pay more that day. In a positive way, he foreshadowed it may happen again to the other bolts and if/when I do hear that odd noise, bring it back in. I paid, shook his hand and left within an hour.

John C.

By John C. | 9/25/2019

Needed a brake job and didn?t have days to wait. Loved the same day service and on a Saturday morning too. Excellent service and job well done.

Ben C.

By Ben C. | 1/18/2024

I stopped at this Midas location in need of help with my vehicle that had an overheating engine and no heat (on an extremely cold day). I did not have an appointment but Lewi and team were extremely helpful. They diagnosed the issue and helped me out with a coolant flush almost immediately. It was a huge relief in a stressful situation as I am from out of town and was traveling back home with my family. I really appreciate Lewi and team’s help.

Derek K.

By Derek K. | 8/7/2019

My Midas service shop did a brake job on my 2013 Jeep last week and repaired my 2004 Silverado's leaking rear diff cover a week later -- fast service done right with good communication via phone and text. This shop can handle a wide range repairs.

Anonymous

By Anonymous | 12/12/2023

Came in with an almost dead battery and they were able to replace it with no issues at close to closing time.

Todd I.

By Todd I. | 3/19/2019

"Great staff, fair pricing, and I didn't have a long wait-time!"

Eric W

By Eric W | 11/10/2023

They did a good job of taking care of the scheduling issue and was able to get my vehicle done in the time it was supposed to have been scheduled.

Lynn D.

By Lynn D. | 10/20/2018

"If I could, I'd give them 10 stars. Al went over and above. After putting in a new battery, my car wouldn't start. I called Al. After closing the shop, he went out of his way to come to my rescue. He determined it was my starter and promptly fixed it the n"

Irene H

By Irene H | 9/30/2023

I was very happy with service