Big O Tires

I do love the costumer service you guys provide, a few guys know me by name and they always great me by an which is good. Just wish they would pin point the issue that I come in for. Instead of saying we found this and it should fix it. I would appreciate it if they would actually drive the vehicle after they "fix it". I will continue to come to big o because the costumer is great. And some of the mechanics are great. Thanks

The men there were super nice to me and very helpful, they wiped my truck off after working on it. One of the guys opened my truck door for me cause my hands were full.

I was taken care of quickly and they fixed my flat.

I had a concern about my tires and the technician said I would have to speak to the manager. The manager was gone for the day but the technician was willing to call him. The manager came right in and resolved the problem greatly exceeding my expectations. I am in awe at the improved performance of my truck with the tires I received.

Did a great job and had the battery in stock.

They know me by name. Rotated my tires. Gave me a quote for a leaking oil pan. They are fast and friendly

They were quick to resolve service issues

Everyone was friendly and the service was performed to my expectations.

I WANTED TO PAY PARTIALLY WITH CASH WHEN I USED THE BIG O CC. THE EMPLOYEE FORGOT THAT I HAD TOLD HIM THAT AND PUT THE WHOLE AMT. ON THE CARD. BESIDES THAT IT WAS FINE.

No appointment, got me in no issues, however no one knew what was happening with the customer cars. My truck was done for 20 minutes before they realized it was not in the shop any more. Other than that will be going back.

They were very nice. They answered all the questions I had. Helped me out with the best finance option that I was eligible for.

Steve and all the guys at Big O will treat you right. They are my go to shop for tires and lube.

Hello, I recently bought me a vehicle for work, it had some front end noise so I brought it in to get looked at. Great front desk costumer service. But the mechanics, there's only one I'd have look at my cars (Cody with the green Dodge). But I brought my car in to be looked at. They said the front end looked good and tight and I only needed struts to fix the clunking noise. I spent 150ish for struts and the clunking was still there. I decided to look under my car my self. Well come to find out my sway bar links were bad, which I fixed my self. And also my tie rods are loose even tho I've had an alignment check a few times on it and an actual alignment. Nothing was said about those to parts. Oh and I just had your guys put a front right wheel bearing on my car and now around 60-65 mph my car has a little shake. Which was never there before. I bought tires thru you guys which service was great getting those. other then tire service I don't think I'll be back in for any other service. Your mechanics missed 2 obvious parts that were not good and needed replaced, and now my car shakes a little. And also I was informed that changing the struts would fix the issue which never did. Hope the mechanics you are hiring are actually mechanics and not just kids off the street. I have never had any issues with big o before until now. Hope you can get the issue worked out with your "mechanics". Thanks for your time.

Great group of guys, always honest and friendly.

I really love the costumer service. That's why I keep coming back and also the tire side of the business is great. The mechanic side not as good. Came in for a diagnosis for a clunk noise. Fixed the 2 things they said it was and still have the clunking noise. I would suggest that the mechanic drives the vehicle before looking at it so they have a better idea of what they are looking for. I've spent almost over $300 on parts towards what the mechanic said was causing the clunking noise. Still got clunking noise. Thanks.

I was very satisfied with the work done

B- Not to sure about them

power went at point of sale , other daily problems , they solved problems and got me on my way ,,,thanks

Didnt fill my antifreeze even though their report says they filled all vital fluids causing my car to start overheating.

Steve Wagner is just great.