By Ronnie | 6/15/2020
Good work keep it up
By Dan K | 4/27/2024
The employees are above and beyond helpful and friendly and knowledgeable.
By Raylayne | 1/20/2020
I only like to speak with Brad because he's very helpful there was one other employee that is good also. I've had bad experiences with two others in the past. I want to spend my money where the employees are courteous and knowledgeable. Thanks
By Rachel C | 4/24/2024
Did a good quick job
By Karl | 9/9/2019
As Usual quality service and work. Thanks
By Ram Man | 4/16/2024
The team at the Ballard Big O always take care of me like I am a Rock Star. They are always prompt and professional.
By anonymous | 9/6/2019
These guys tend to business. They're fast and efficient from the front desk to the shop. I never, never worry about any of our rigs when they take care. I don't or won't go any where else.
By Jerry L Sleight | 3/23/2024
Owner/ Brad personally inflated tires and observed tread was getting close to the wear bar and explained it the very best that I have ever had . I now know how you watch for the tire close to the wear bar. I was treated fair and honest as tires I purchased didn't meet the warranty and I could have been dissatisfied and went somewhere else as tires were taken care of properly and didn't meet expectations when I purchased.
By Lynn | 9/6/2019
Brad was especially considerate of my concern relative to pricing. His response was professional and compassionate. It was a defining moment in my relationship with this Big O Store.
By Dino | 3/2/2024
We are repeat customers, and always get great and prompt service.
By anonymous | 9/6/2019
Excellant Service!: We come to Big O's often these days and they are always there to help, quickly and efficiently! We are always in and out and the guys there are wonderful! They are very friendly and welcoming, and really go above and beyond! They also make sure the tv shows are 'children appropriate' and are on top of it when we are there. I have 3 small children and we dont appreciate 'soap operas' etc. They usually make sure there is a cute cartoon or something educational on, it really makes the wait with the kids much easier! Thank you guys!
By JaCuch | 3/1/2024
Fast service, familiar friendly faces, great communication
By anonymous | 9/6/2019
I came in two weeks ago with a flat from the book cliffs and the manager stayed after hours too help. I unfortunately got another flat two weeks later and they replaced my tire for free because of warranty. All with a smile and a handshake
By basinboy56 | 1/31/2024
Big O had the needed tires in stock and got us back on the road quickly and at an affordable price.
By Mayra | 9/6/2019
Awesome service
By Ryan K | 1/20/2024
They always get me in, even without an appointment. If they see a problem they always come and ask me what I would like to do and how much it will cost. Great and friendly service.
By Lynn | 9/6/2019
Consistent professional performance. Thank you!
By 2021F150 | 12/22/2023
I did not have an appointment scheduled. Brad was able to get me in that afternoon (I brought it in at 4:30 pm) and it was done the next morning by 8 am! They got it done extremely fast. Very pleased with the price of the alignment. Price was a little high for tire rotation but they did a great job with everything so I can’t complain. Great customer service, a technician opened the door for me when I arrived to pick up my truck.
By anonymous | 9/6/2019
Great customer service I would recommend Big O Roosevelt to everyone
By Jason S. | 12/7/2023
Service didn’t take long and the location was clean and very friendly environment and warm. The price was amazing and lower than I expected. The customer service was very pleasant.