Big O Tires

Please consider giving a positive report regarding the care of the car, fluids, functioning etc. Reassurance after having the full service oil and lube. It was just a key and money exchange, with no comments of car condition. "Done."

You guys always do a great job.I don't go anywhere else.

Went to them last week and am so happy with the results!

I had such a great experience here! I am very pleased. The guy at the front went out of his way to help make sure I got everything I needed. The techs fixed a nail in my tire for free while doing the alignment. The mechanic tested things twice for me to insure it was right and I actually got to talk to him about everything when he was done. I will always be back. Thanks

Purchased new tires that were needed before a safety inspection. I have used Big O of Lehi before and was satisfied they had the best value tire for my vehicle.

My truck threw an error code for the coolant system when I went to get my safety and emissions done for vehicle registration at a check center. They told me it was probably a cracked thermostat and to take the code to a mechanic and they could fix it. I dropped by the closest mechanic and they said they couldn't tell me what it was and that they would have to run a $70 diagnostic in order to find that out and then the repair cost would be on top of that. They also wouldn't give me any kind of quote because "they didn't know what the problem was." I called Lynn at Big O and he also thought the most likely problem was the thermostat and said they would check it out for free to make sure and gave me a initial quote of what it would likely cost, as well as the cost of the next thing it could be, if it wasn't the thermostat. After checking it out and confirming the issue, thermostat broken into 3 parts, Lynn called back explained what they found, confirmed the initial quote and then had his team do the repair. Lynn and his team have always been open and honest about the work they do, generous with their knowledge and expertise, and courteous in the way they communicate.

One of your Big O stores in Utah County tightened the lug nuts on my daughter's car so tight that even I couldn't loosen them. I stood on the lug nut wrench and bounced up and down and I weight 240 lbs! Your team in Lehi, apologized even though they didn't do it fixed it rotated the tires and made sure they weren't over tightened this time

The service advisor Went above and beyond to make sure I was taken care of!! I will definitely be back

Came in to buy some tires for my son's car and loved the kindness and efficiency of all the workers! Thank you!

I've always bought my tires from Big O but I purchased this used car about a year ago and it has not needed new tires yet so I don't have Big O tires on at this time. I had a slow leak around the rim of the tire which they fixed. I thought I would be paying the standard fee but they just gave me my keys and said no charge this time. Thank you so much! I really needed a break at the time.

Was a speedy visit but person sitting inside my car left grease or oil on inside door, steering wheel and floor mat.

None

I was quoted $145 per tire ($580 for four tires). The final bill was $897 (that included an oil change). I expected a little extra due to mounting and balancing but $200+ is quite a bit more than I expected. I understand why you do it but maybe the better way would be to give a price for the tire and an "out the door" price for the tire. That way a person isn't shocked by the major additional cost. The people were friendly enough.

A few months back I had an issue with one tire from a set of 4.I wasn't ready at the time to buy a new set, so I asked if that tire could last a few more months.Rodney didn't feel comfortable with that and found a used tire I could use to get by.I expected to pay something for that (mounting, etc), but he didn't not charge me saying he hoped when I was ready for a new set, I'd consider them.I certainly did and got a new set of tires about a month ago.I appreciated the understanding attitude and the "no pressure" approach.That's why I keep coming back.

I simply had a flat tire, and there was only one other person in the waiting area, and yet still I waited for over an hour. Seems silly. They need to focus on things like speed. In the past when Lynn is there, it goes much quicker.

Great speed, great price, honest and dependable service

I replaced the four tires on my truck and when I went to drive away my truck low tire light came on. I can view tire pressures on my dashboard and they ranged from 45 to 65 and no two were consistent. It was not what one should expect when dropping over a grand on new tires.

I've been going to American Fork Big "O" Tires for over 4 years now. Take all of our vehicles there (5 of them). Took the one I drive in a couple days ago, right front tire (which I did NOT buy from them came with the SUV) because it wouldn't hold air. They took it off, found a nail, fixed it, put it back on. Works great. How much? NOTHING. They didn't charge me for the work. I don't know how they make money. They're always very reasonable in costs.

The technician was unable to diagnose the problem on my car.

The manager at this store is fantastic as are the staff.