By Saren | 9/6/2019
By far the best tire puchase experience I have ever had. The staff explained everything to me and were very considerate of my needs. They also helped me stick to my budget while still getting an excellent tire for my car.
By TJ | 5/23/2022
Rotate tires, no cost, very short wait. Not enough chairs in waiting area.
By anonymous | 9/6/2019
If you buy your tires there, they rotate and fix flats for free - this was a quick low tire pressure check. 30 minutes in and out. I trust these guys to do what is necessary and not overcharge for stuff you don't need. Not the lest expensive but the honesty is worth paying for sometimes in a car repair place.
By Travis C | 5/19/2022
This was the best experience I’ve ever had getting tires despite them not having the tires I originally wanted. I was given satisfactory alternatives that worked for me. The greatest part however was the fact that they installed the tires and changed the oil in 25 minutes. I typically wait longer than that for an oil change alone. I felt like I was given 2 hours of my day back because any other time I’ve purchased tires it took 2 plus hours to install them.
By anonymous | 9/6/2019
Went in with a nail in my tire and needed a tire rotation. They got me in and taken care of quickly. DB
By Cooper | 3/24/2022
My problems were resolved respectfully.
By anonymous | 9/6/2019
We were so happy to find BigO still open at 5:45 in Lehi, as we had a tire problem on the freeway and even though it was nearly time to close they helped us get the tire fixed.
By Angela M. | 3/18/2022
Friendly, helpful even though no appointment.
By anonymous | 9/6/2019
It was great. Although I do have a vibration now in the front end. Not sure what is going on...
By Anonymous | 1/26/2022
Great service fast and great price and friendly employees thanks
By Ashley | 9/6/2019
I have to give a HIGH FIVE to the gentleman that helped me. Chet made a very very frustrating experience better. He helped me on my first trip in, 6/29 I believe to the Lehi store. I also spoke to him on my last visit in. On a side note I had called and talked to the owner, Ryan or Bryan, at the American Fork store, and he was AWFUL. Extremely rude and claimed things he had no record of. Did no research on my issue and wanted to brush me off. TERRIBLE. I will NEVER take my car there and will tell anyone I can to avoid his shop.
By Anonymous | 12/22/2021
Ease of appointment and prompt service
By Tyler | 9/6/2019
I had a great experience. Pricing was reasonable and affordable. I plan on going back.
By HuskerinUtah | 12/9/2021
Chet took a negative situation into a positive one. I pre-ordered tires, but was canceled, and one told me. Also, Dalton told me I had to purchase tire insurance in order to get the black Friday deal of buy 2 tires and get one free. Found out later that wasn't true. When I called, Chet dug into the situation and recommended better tires and gave me a great deal on them, even though the shop would make very little profit. I was impressed with Chet and said I would add an alignment so shop could make a little revenue off purchase. However, when they checked it, the alignment was good and so nothing to fix. Chet was kind, understanding, helpful, and professional. He found a way to solve my problem by working with me not against me. I never do these surveys, but wanted to call out Chet by name so hopefully, he can be recognized in some way by whoever is reading this.
By anonymous | 9/6/2019
They are upfront with you, explain what needs to be done and why. Just great to work with.
By Wade | 12/3/2021
The employees were kind and knowledgeable. Place was clean, Seemed to be quick getting tire’s done.
By anonymous | 9/6/2019
I needed 2 new tires fir daughters car. They worked within my budget and they were fast!
By Anonymous | 11/23/2021
Clear prices, listened to me, understood what I wanted and found a small oil leak and fixed for free.
By anonymous | 9/6/2019
They always are fast and willing to go the extra mile doing amazing service
By EN | 9/16/2021
Very friendly staff and problem was fixed quickly. Not intimidating- which some car places are.