Big O Tires

These guys are always professional and friendly. I would never hesitate to bring my car here for repair or service. Their pricing is very fair and as a former mechanic they have always been honest and straight-forward.

We pulled in with a flat tire at 5:00pm. After being looked at Chet advised us that we needed new tires. We had bought tires at NTB in Texas 18 months ago and Chet explained that they gave us summer tires and they weren’t functioning well in the snow now that we are back in Utah. Chet was very kind and concerned about us because this is our only vehicle. The parts came the next morning and he called us by 9:30 am and said the car was ready. We appreciate him so much❗️

You guys always do a great job.I don't go anywhere else.

I have been coming to this big O location for 20 years. I can trust their advice. I can trust their pricing. They remember me and are very friendly. I truly am highly satisfied.

I had such a great experience here! I am very pleased. The guy at the front went out of his way to help make sure I got everything I needed. The techs fixed a nail in my tire for free while doing the alignment. The mechanic tested things twice for me to insure it was right and I actually got to talk to him about everything when he was done. I will always be back. Thanks

They were friendly, fast, and efficient. I'm always treated so kindly and the work on my car is done quickly. Everything is explained to me, including the price that it will cost me. I appreciate my friends at Lehi Big O.

My truck threw an error code for the coolant system when I went to get my safety and emissions done for vehicle registration at a check center. They told me it was probably a cracked thermostat and to take the code to a mechanic and they could fix it. I dropped by the closest mechanic and they said they couldn't tell me what it was and that they would have to run a $70 diagnostic in order to find that out and then the repair cost would be on top of that. They also wouldn't give me any kind of quote because "they didn't know what the problem was." I called Lynn at Big O and he also thought the most likely problem was the thermostat and said they would check it out for free to make sure and gave me a initial quote of what it would likely cost, as well as the cost of the next thing it could be, if it wasn't the thermostat. After checking it out and confirming the issue, thermostat broken into 3 parts, Lynn called back explained what they found, confirmed the initial quote and then had his team do the repair. Lynn and his team have always been open and honest about the work they do, generous with their knowledge and expertise, and courteous in the way they communicate.

Ryan was great. He made sure I had the tires I asked for from another location. The install and process was so seamless.

The service advisor Went above and beyond to make sure I was taken care of!! I will definitely be back

No surprises in price or time

I've always bought my tires from Big O but I purchased this used car about a year ago and it has not needed new tires yet so I don't have Big O tires on at this time. I had a slow leak around the rim of the tire which they fixed. I thought I would be paying the standard fee but they just gave me my keys and said no charge this time. Thank you so much! I really needed a break at the time.

Very helpful with tires knowledge and I felt they were being honest with what tires to buy/recommend for my vehicle which is extremely important!

None

You guys treat me well when I come in for a service. The techs are good and knowledgeable, and are pretty quick.

A few months back I had an issue with one tire from a set of 4.I wasn't ready at the time to buy a new set, so I asked if that tire could last a few more months.Rodney didn't feel comfortable with that and found a used tire I could use to get by.I expected to pay something for that (mounting, etc), but he didn't not charge me saying he hoped when I was ready for a new set, I'd consider them.I certainly did and got a new set of tires about a month ago.I appreciated the understanding attitude and the "no pressure" approach.That's why I keep coming back.

Good service, tires are balanced happy with the purchase

Great speed, great price, honest and dependable service

Employees were knowledgeable and very respectful.

I've been going to American Fork Big "O" Tires for over 4 years now. Take all of our vehicles there (5 of them). Took the one I drive in a couple days ago, right front tire (which I did NOT buy from them came with the SUV) because it wouldn't hold air. They took it off, found a nail, fixed it, put it back on. Works great. How much? NOTHING. They didn't charge me for the work. I don't know how they make money. They're always very reasonable in costs.

It was just a lovely experience in general. I drove up with my car and gave you guys the keys and said "my passenger back tire is leaking" and you guys took my car right back and fixed it, showed me the screw, and I went along my merry way :)