By Bryan | 10/26/2019
After having some work done at another Big O store I felt that something wasn't quite right. This store is as close as the store that did the original work but much easier to get to. Every one involved, from front desk to the technician who looked at the car was friendly, answered my questions and worked quickly to resolve the problem. They quickly made a couple of minor adjustments, explained what they had done and I was back on the road. I should add that there was no problem with the original work. It was just a matter of new parts needing to get adjusted (worn in).
By Bd176057 | 9/15/2020
Excellent customer service. Very personable.
By Richard | 10/23/2019
Great overall experience.
By Ladybird45 | 9/7/2020
Great service
By Cynthia | 10/18/2019
Appreciated these guys looking after my needs, especially given I was sort of stuck with a flat...
By Canes | 8/26/2020
This outlet is where I've gotten my car serviced a few times. I am a veteran and I prefer to support veteran owned businesses. After my first experience here I decided to make it my go to choice.
By Lacey | 10/14/2019
I just moved from a small town and was really sad to leave my mechanics I have had for years. Coming here they have been so nice it kind of still feels like my mechanics at home. So it has been a very welcoming experience. They go above and beyond for their customers. Just wanted to say I really appreciate them. They have really helped me out a lot and will be coming here for the years to come. I will highly recommend them to someone that is looking to get their car fixed. They do great work!
By Wayne | 8/21/2020
Brandon Lawson did an excellent job of making me comfortable with the entire process. I watched Drew McBroom perform the alignment on my vehicle And was impressed with His attention to detail and care for my vehicle.
By Patrick | 10/11/2019
Just wanted to say,I had a very satisfying experience and was treated with the up most respect. Thank you and will be back! Patrick Shulze
By Adam p | 8/17/2020
I’ve been a customer for over a year and have only had tire type of work done but for three different vehicles and I was in and out in less than an hour for all three
By Jennifer Swartz | 10/7/2019
Very fast, friendly and efficient for my first time there, will definitely be back!
By Christina L | 8/14/2020
Excellent customer service
By Yarelis | 10/7/2019
Great experience all together
By TomV | 8/8/2020
Great tire options and price, staff was polite, knowledgeable. Go there for all oil changes and this is the 3rd set of tires I’ve bought in the last 2 months.
By Patrick | 10/4/2019
Went above and beyond.. thank you.
By Elise A. | 8/4/2020
Brandon was fabulous!! He got me in right away and found me the best deal on two new tires. He clearly explained to me the reason I needed new ones and physically showed me the damage done. I will never go anywhere else to get my car serviced.
By Gerald | 10/2/2019
Repeat customer since 1995
By Susan O | 8/3/2020
We have used Big O for years, since moving to Knoxville. The friendliness, availability, locality and their knowledge of cars are great!
By Dejanee | 9/27/2019
Everyone is always friendly at both locations I go to. They always get me in and out.
By W. Burch-Wynn | 7/30/2020
I am a repeat customer and there are several reasons I choose this location. They have worked on several of my vehicles for different issues. The price is extremely fair, the work is exceptional and the staff is great. They are very friendly and Polite, they remember you. Their awesome attitude along with the quality work is above and beyond. I have recommended several of my friends to this location.