By Danny white | 1/7/2020
Had been to several tires shops and no one could get the width of tire I needed and staggered sizes. Others could but they said it would be two different manufacturers. So I remembered seeing your store so I stopped in and the guy was very helpful and got my tires ordered. With in a few days they came in. Very satisfied! Will shop here in the future
By afeld | 2/8/2021
These guys do great work at reasonable rates and don't bs me.
By Ryan | 1/6/2020
Didn't have the exact tire I came to get however they did go and get a similar set from the warehouse near closing time. I also got an oil change which was cheaper than I'm used to paying so I will definitely be a returning customer.
By heatherw | 2/6/2021
Awesome visit with very knowledgeable staff. Quick service.
By Tim | 1/6/2020
Always friendly and professional. They do a great job. Most importantly they are honest. Service is usually done in a reasonable amount of time, quicker than expected.
By Robert R | 1/20/2021
Fast, friendly service without trying to "sell" me something I didn't want.
By Wayne | 1/6/2020
Keep up the good work
By Tee | 1/12/2021
Service was quick and the staff was very friendly.
By Bill | 1/6/2020
I went to this location because Callahan had closed. I had a very good experience and will go back for sure.
By Rmunsey | 1/5/2021
good communication, product came in on time and he call right away and got me in asap.
By Debra | 1/6/2020
I came for an oil change and tire rotation. I was informed that rotation was not done because the tires were worn to the replace bar (?). I was also told there was another issue with seals at the top of the engine. I was given a timeline for needing to get new tires and also given suggestion of the order of repairs. I appreciated all the information I was given so I could set priorities. Unfortunately since your company has closed all but one of the stores in the area (and that one is not convenient to my home or work), I have cancelled my account and will be taking my business elsewhere. I have been a customer of NTB and now Big O tires for years and hate having to change but I can't spend 30-45 minutes trying to get to your only available location.
By Laura E | 12/24/2020
Being recently Divorced and female. The attendant ask me what what kind of oil that I would like . He explained the types very well snd he was very sweet . I explained that I went to a different location of big o before so he called them . To me that is excellent.. especially to take the time to call snd find out !! Greatly Appreciated!!!
By Stan | 12/30/2019
The staff treated me exactly as they should have, and took care of the problem with no hassles. Thank you!
By Xeronadds | 12/21/2020
They had an answer to each and every question that I asked.
By Jason | 12/30/2019
Fast and professional like the former store off Callahan. We were worried we wouldn't get the same great service at this store but they seem to be great so far.
By Steve J | 12/17/2020
Brandon and his team at Big O Tires always provide us with great service. We trust them to give us accurate information on the problems we may have with our vehicles. We always use Big O Tires for service, oil changes and tires.
By Valerie | 12/30/2019
Always very helpful and explains in detail what work needs to be done and why.
By Jeff | 12/2/2020
They did a good jo
By Nancy | 12/23/2019
I think my car likes your service center!! I have been there 3 times in the last 3 months and had work done. It's a 2007 Nissan Murano.under 92,000 miles. I have always taken care of my car. Now some parts are wearing out needing to be replaced. TJ and the team gets to work and keeps my car running good. Thank you Guys!! I Will always use Big 0 Tires on Old Cedar Bluff Knoxville,TN 37923 (865) 470-7773. Nancy Moat
By Jason W | 11/27/2020
Harry Yellen did an excellent job on locating the tire that I needed. I called 10 other tire stores between Cookeville and Knoxville with no luck with finding the tire size that I needed. I called and he said I can get you the tire today. I was overjoyed, the customer service that I received was awesome and I definitely recommend Big O Tires to anyone needing a tire.