Big O Tires

357 ratings
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Location

1015 Old Cedar Bluff Rd.,
Knoxville, TN 37923

Linwood

By Linwood | 2/28/2020

Harry did a stellar driver job at the counter working with me on an oil change and front end alignment for my Lexus. He price matched the synthetic Valvoline oil change which was very impressive and pleasing to me because I would rather come to Big O which is closer to where I live. He also found a problem with my Pivot arms that need to be replaced and let me know in a no-pressure way what it would cost to fix them. I will schedule a future visit to replace those per his suggestion. He was very respectful of my auto budget, courteous and professional. I would highly recommend Harry and Big O Tires.

CassiaB

By CassiaB | 3/22/2021

Ive been coming here for vehicles for some time now. I always feel great leaving knowing I got great tires for a great price. Always a friendly experience and will continue to come here for tires in the future as well as service on my truck.

Doug

By Doug | 2/14/2020

Great friendly personal service...I also witnessed several customers who enjoyed the same level of service that I received.. some irate , some needy but all left happy & satisfied

Kayla W

By Kayla W | 3/18/2021

I called ahead of time and the customer service over the phone was super informative and professional. The tires I needed were there when I got there, check in was a breeze, and the service didn’t take too long. Overall, a great experience.

Wayne

By Wayne | 2/5/2020

Brandon was amazing. He was friendly, professional and extremely knowledgeable. I always go to the Big O where he is at.

Al F.

By Al F. | 3/15/2021

This Big O tires store and crew has always been straight forward with me about the needs of both of my vehicles. I have never felt they were selling me something my vehicles did not need. They have always been honest and fair - which I value tremendously where the longevity of my vehicles is concerned.

The Honey Do Service Inc.

By The Honey Do Service Inc. | 2/5/2020

They always take care of us and help us get our fleet back on the road as quickly as possible.

S Gilll

By S Gilll | 3/12/2021

I pulled in on a rainy night with a big screw in my tire. Due to an injury I would have been unable to change the tire myself. I pulled in right at 6:00 pm closing time on Friday, explained my situation and the manager and tech had no problem taking the time to help me. They patched the hole in my tire and I was out the door in 10 mins. Great service and great guys to stay and help will definitely recommend them to others.

Danny

By Danny | 2/5/2020

Was just here about a month ago and got excellent service, so went back to have my oil changed. They are always nice and very good prices. So far all the work has been great! I will keep using them for all my future needs!

J Dukes

By J Dukes | 3/11/2021

All staff were personable and went above my expectations.

William  minor

By William minor | 1/27/2020

They always have great service

Dan C.

By Dan C. | 3/8/2021

I came in on a Thursday afternoon, basically with no appointment, to get a tire repaired. The tire was not in stock, but they put my spare on for me. The new tire was to get there on Tuesday afternoon. Early Monday morning I get a text letting me know my tire was ready! I appreciate the timeliness of getting me taken care of. Harry and Austin were both great to work with...

anonymous

By anonymous | 1/27/2020

The Big O guys are great! Very detailed. Very honest. They do a great job communicating what my car needs, when it needs it, and how much it will cost.

Laura E

By Laura E | 2/26/2021

Friendly and let me know what needed done to my car . Done in a timely manner

Mark

By Mark | 1/14/2020

I was VERY pleased with my most recent visit. My vehicle was serviced in a very timely manner and the car is handling much better than it was before I took it in. TJ, was very courteous and very helpful.

Michael M

By Michael M | 2/20/2021

I was able to find the tires I wanted and was able to schedule an appointment right away. I had a new set of tires within 2 hours of dropping off my vehicle.

Angie

By Angie | 1/14/2020

We have been so pleased with every interaction we have had with the staff of Big O Tires. They stand by their products and their customer service is amazing. We have purchased two sets of tires from the and will definitely use in the future. Thank you, Big O Tires.

anonymous

By anonymous | 2/18/2021

Great customer service, was able to get me in last minute and was back out the door in under an hour!

Bryan

By Bryan | 1/14/2020

Very personable staff. Quick service. In and out within 45 min.

Jim P

By Jim P | 2/15/2021

The manager at my location was friendly and very professional to me every time I've used them to satisfy my vehicle maintenance requirements.