By Gail O. | 1/18/2022
was very happy with the service and communication. Will be back!
By DM | 4/17/2024
Staff was professional, courteous and kind. My car ended up needing a lot of work and staff provided clear evidence for each item with solid recommendations on what was essential and what work could be delayed. Staff gave clear estimates of each aspect and worked to get it all completed in one day, getting needed parts efficiently and completing tasks diligently.
By James S. | 1/11/2022
I needed a battery I was taking care of very nicely
By Gail | 3/9/2024
While I was waiting I got a phone call from my ten year old asking for lunch, one of the workers overheard the conversation and offered to drive me home and then pick me up when service was complete
By Mal H. | 10/17/2021
Great place good people
By Charlie S. | 3/9/2024
Friendly professional service, fair price, gave honest feedback regarding necessity of "all" work being done now or that some can wait a bit. Always have a good experience with the MIDAS in Franklin MA
By Hailey R. | 8/27/2021
The entire staff was respectful and professional through every step of the way. Extremely knowledgeable and reputable staff along with a clean and friendly indoor environment. Absolutely recommend!
By KSchmitt | 3/8/2024
We always have a good experience at the Franklin Midas. The staff is very Knowledgeable and friendly.
By Rosalind F. | 8/18/2021
"Professional service, clear explanations, helpful with prioritizing needs and discounts. Simon is a top notch manager, and a genuine customer service guy. Thank you"
By KAL | 2/27/2024
They were courtious, efficient, fair and great knowledge of cars.
By Brian M. | 8/10/2021
"first time here and they did great. did not take that long to service, and were honest when there were items that needed attention. would definitely go back."
By Byoo | 2/7/2024
Very pleased.
By Kris W. | 6/22/2021
Very professional staff! Extremely clean shop! Technicians did a fantastic job mounting new wheels and tires on my Jeep Wrangler. Very impressed!
By Driver500 | 1/27/2024
Great service station!
By Anthony W. | 5/2/2021
The service was great. Simon took me in right away and Amycalled me when the car was finished. They not only changedthe oil - they checked the whole car over. Thank you.
By Thomas D | 1/23/2024
The location was very clean and the staff were very polite and knowledgeable. They had good suggestions and helped me to find tires in my price range
By John R. | 4/30/2021
The whole crew was great. Amy was very helpful. Appointment was on time. I added a couple of quotes and they were done.
By Ally D | 1/4/2024
Midas in Franklin fixed my issues in a timely manner and when I came back the next day because my check engine light went off after leaving they found the problem and fixed it quickly and had great customer service skills.
By Thomas D. | 4/3/2021
The guys at Midas in Franklin Massachusetts are great they did an awesome job on my car I would recommend them to anyone who has issues with there car make sure you ask for Simon he?ll take very good care of you
By Caro | 12/28/2023
This is a company car, I was able to easily Make an appointment and the Midas team kept me updated with approvals and work needed, as well as when the car would be ready for pick up.