By David F. | 3/10/2022
"I've been in Metrowest for decades and, like anywhere else, garage and reapair shops tend to go through times where they have good managers and teams, and then maybe for a while not so great. But I have to say, not so with this Midas shop on Rt 9. I keep f"
By denise l | 3/16/2024
mike the manager was awesome, didnt sell me something i dont need or needed. very friendly, fast, efficient, 1 stop shopping for all of my car needs!!
By Dan D. | 3/9/2022
Had problem with electrical system was difficult to diagnose. Midas manger Melvin kept digging and solved problem and kept me updated throughout process. All good
By Lea B. | 3/11/2024
Michael was great, I was able to go right after work and wait with my car while I got my oil changed. Everything was explained to me and he gave me a heads up about my spark plugs and front breaks that will most likely need work done in the next few thousand miles so it isn't a sudden problem that pops up on me one day. My only thing was it did take longer then originally estimated and it would have been nice if I knew when they actually started work on my car, or if they did start right away that it was going to take longer then they anticipated. Over all though, I had a very good experience with them and have already recommended this location to a few people.
By Marty W. | 1/11/2022
Midas in Natick on Rt 9 does a great job! I have total confidence in their team. Highly recommend.
By Jim A. | 2/23/2024
Mike Shivik explained what needed to replaced/repaired in a way that was simple to understand allowing me to decide exactly what work I want done during my visit. He managed to find a specific replacement tire to match the ones I had on my car. Repairs were done quick. Friendly and Great customer service.
By Larry II L. | 6/11/2021
These mechanics are the best mechanics I?ve ever had and on top of it they?re very honest
By LM | 2/10/2024
Service advisor Mike was great. I stopped by at 2:30 pm on a Saturday and needed to get my daughter’s brakes replaced before she left to go back to school the next morning. Two other places said they couldn’t do it. Mike said no problem. He said he’d put his best tech Tim on it. Car was ready at 3:45. Work was excellent. (Tim turned out to be the owner).
By Tommy U. | 3/16/2021
The atmosphere was kind and considerate. Melvin and the crew were all courteous and offered helpful advice. The diagnostics and service repairs were accurate and transparent. I would be comfortable having my car serviced there again and recommending others
By Jimmy B | 2/6/2024
Friendly thorough service provided with ample update on the progress. Work completed in a timely manner at a fair cost
By anonymous | 2/5/2021
Friendly service. I ordered tires online and arrived to the appointment but the tires hadn't arrived yet. Without asking, the rep called the delivery to give me a time frame and promised to call when they arrived. The rep followed through, was professional, and gave excellent customer service.
By Eli | 1/2/2024
Took me right away. Oil change only took about 30 mins. Easy in and out
By anonymous | 2/3/2021
Went the extra mile to het the exact tires I wanted. Great job.
By JT | 12/20/2023
Communication was clear, price was ok.
By Paul L. | 1/31/2021
Great Service. Would highly recommend
By Peter in Newton | 12/4/2023
Good customer service. Good price
By Carl T. | 1/11/2021
After being served at this location a number of times it is a pleasure to offer an excellent review. Quality technicians and work you can trust. They do their best to serve you on time and treat you as we wish all would treat us. I compare this facili
By Tang | 11/28/2023
Completed in a timely fashion with a fair price
By anonymous | 11/3/2020
Efficient affordable service
By Andrea B | 11/11/2023
I have been going to Midas with my vehicles for several years for good reason. The staff are friendly and informative. They know their stuff. They explain what needs to happen and how much it will cost in a clear way, and I feel they care about doing a great job.