Midas

320 ratings
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Location

10160 Hull Street Road,
Midlothian, VA 23112

anonymous

By anonymous | 11/13/2019

Very good experience. They got me in and taken care of on the same day. Friendly and knowledgeable service.

Judith N.

By Judith N. | 1/5/2024

The on line appointment was easy to set up. However I had chosen the “drop off “ option by accident, Marco didn’t hesitate to change his service schedule to accommodate my needs and got me a round trip ride home so I wouldn’t need to wait at the store for an oil change. I thanked Marco Kotze for his kindness as I had just finished with the second family funeral that I had to deal with in the last four weeks. I didn’t mean to mention my struggles, Marco was just a kind and sincere person who I was fortunate enough to deal with. When I picked up my car Marco said that he had applied a coupon to my service charge, “because he wanted to”. It was such a kind and unexpected gesture. I feel cared for. It’s not the money, though that always helps, but the down right kindness. Thank you so much.

Linda H.

By Linda H. | 10/9/2019

Had work performed at the Midas on Hull Street that Brook manages. Brook wasn't there that day but Kevin the service Manager did his job well. We walked through the situation and Roland (the mechanic) who works on my vehicle does excellent work. He is

Sully

By Sully | 1/3/2024

Absolutely the best customer service I have experienced. I have been using this Midas location for several years and have never been disappointed. Staff is always fantastic. Trustworthy, knowledgeable, courteous. Fantastic!!!!

anonymous

By anonymous | 9/14/2019

Great service as always will return again

Kevin mc

By Kevin mc | 12/27/2023

Marco is very knowledgeable an he explains himself

Ronald A.

By Ronald A. | 9/9/2019

Staff was friendly and professional. They valued my time and money.

DNB

By DNB | 12/16/2023

Well I have been coming here for a little over a year now because of a coupon that was given to teachers. I have felt that the staff was competent, but more important that I could trust what they tell me. Instead of facing a sales pitch to get more money I feel like I was told what was needed.

Jessica C.

By Jessica C. | 9/6/2019

This is one of the best experiences I have ever had with an Auto Shop! We just recently moved to the area and I heard a commercial for Midas on the radio about their blood drive so I chose to go there for my inspection! The waiting room was clean and welco

Bootsie

By Bootsie | 12/15/2023

My Midas location is always extremely friendly and super helpful. I can drop by with no notice to have air in my tires or just ask a question.

anonymous

By anonymous | 9/5/2019

I love the professionalism.

Christine

By Christine | 11/18/2023

The staff is friendly, professional and welcoming! I called to schedule an appt for an inspection and had the pleasure of speaking with Marco. He was professional and made me feel welcomed with his humor. He was quickly able to set my appt that suited my schedule. When I dropped off my car the clerk at the counter was also very polite and professional. I love how she went over my expected charges and confirmed when I needed my car returned. Marco called when my car was ready and explained all of his findings ans concerns, again with a fantastic demeanor and his witty charm. I am supremely satisfied with my overall experience with Midas over all of the years of service and care they provide to us. Great job Midas Hull Street!!!! A plus service!

Linda H.

By Linda H. | 8/24/2019

Stopped by my MIDAS and saw Brook. A technician checked why fluid was not being dispersed from the left side wiper section. Needed a new washer nozzle. Ordered the part and within a couple of hours I returned to have part installed. Excellent customer se

Ryan M

By Ryan M | 11/13/2023

The amount of work needed on my car to pass state inspection was a lot of different things. I wasn't sure I would get my car back the same day but I did.

anonymous

By anonymous | 8/16/2019

Friendly. They keep you informed, and, as always, quality service.

JC

By JC | 11/2/2023

I’ve been going to Midas for years. The owners are friendly and great people. They hire knowledgeable and very friendly staff. Everyone is honest and professional. I always have great service. And the courtesy car bonus is fantastic. I would come here regardless but that really seals the deal. I love their community charity work also. Glad I found this place way back when.

John C.

By John C. | 8/11/2019

"As always very satisfied with customer service,professionalism and overall check on vehicle.While not being able to be serviced after 3 pm at the Willow lawn location so crew could knock off by 6 p.m., my worries were put at ease at the Midlothian Midas.K"

Kelli B

By Kelli B | 10/17/2023

The technican showed me what was worng and explained it well.

Linda H.

By Linda H. | 7/11/2019

"Oil change, review of all fluids, 4 wheel alignment, fuel induction. All systems are go. Brook and his team shine! "

StevenB

By StevenB | 9/9/2023

Good customer service, reliable repairs, ease of scheduling appointments. Location is close to my house.