By anonymous | 11/13/2019
Very good experience. They got me in and taken care of on the same day. Friendly and knowledgeable service.
By Nick W. | 5/15/2023
Original brakeservice in 2/2023, but a squeak in the driver's side wheel. I brought the vehicle back this week, dropped it off and was provided a loaner. My car was fixed by lunchtime and the situation explained to me. They were also able to fit in a state inspection while they had the car. Very satisfied by the results all around and service given.
By Linda H. | 10/9/2019
Had work performed at the Midas on Hull Street that Brook manages. Brook wasn't there that day but Kevin the service Manager did his job well. We walked through the situation and Roland (the mechanic) who works on my vehicle does excellent work. He is
By The Sleime Family - Melanie | 5/13/2023
Marcos and the team were absolutely incredible. Our daughters attend Appalachian State and had driven from Boone, NC to Richmond. When they arrived, we asked how the van had done. The 2011 Honda mom minivan with 235K miles. They said it was shuddering coming down the mountain and I thought brakes. We had the pads changed last summer, but it needed new brakes, struts, rotors, etc. So before we felt comfortable heading back home to New York, I called Midas. I used Midas exclusively when we lived in Richmond and trust Mark's team with everything car related. Imagine my relief when I found out he was the owner of the Hull Street Road Midas. Marcos could not have been kinder and explained everything. He even checked all fluids and alerted us to a power steering issue that we can address this summer before the van heads back to Boone in August! We made it home yesterday and appreciate this service very much! A fan for life! Thank you!
By anonymous | 9/14/2019
Great service as always will return again
By Courtney S | 4/21/2023
The scheduling was easy, first time idling on-line appt. feature. The mechanic was wonderful and explained what he would recommend. I knew one of the items needed done, and had already bought the filter. The other I did t know about, but he took the time to explain what it was, the cost and what the total cost of my service would be. He also said hello and waved when I picked the car up. I would recommend him to anyone.
By Ronald A. | 9/9/2019
Staff was friendly and professional. They valued my time and money.
By RAB | 4/18/2023
Explained situation so I could understand
By Jessica C. | 9/6/2019
This is one of the best experiences I have ever had with an Auto Shop! We just recently moved to the area and I heard a commercial for Midas on the radio about their blood drive so I chose to go there for my inspection! The waiting room was clean and welco
By MLH | 4/7/2023
Quick appt options, great price, completely in fast manner
By anonymous | 9/5/2019
I love the professionalism.
By Boymom09 | 4/4/2023
It was quick and the sales rep picked me up from my house.
By Linda H. | 8/24/2019
Stopped by my MIDAS and saw Brook. A technician checked why fluid was not being dispersed from the left side wiper section. Needed a new washer nozzle. Ordered the part and within a couple of hours I returned to have part installed. Excellent customer se
By Anonymous | 3/14/2023
Location and associates seems friendly
By anonymous | 8/16/2019
Friendly. They keep you informed, and, as always, quality service.
By PatJW | 3/9/2023
I was able to get an appointment right away. The service was completed in a very timely manner. Someone came out to explain what was done and the status of my vehicle. People are so friendly.
By John C. | 8/11/2019
"As always very satisfied with customer service,professionalism and overall check on vehicle.While not being able to be serviced after 3 pm at the Willow lawn location so crew could knock off by 6 p.m., my worries were put at ease at the Midlothian Midas.K"
By Anonymous | 2/21/2023
Great services
By Linda H. | 7/11/2019
"Oil change, review of all fluids, 4 wheel alignment, fuel induction. All systems are go. Brook and his team shine! "
By Dot S | 2/21/2023
I was there less than 1 hour