Midas

297 ratings
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Location

10160 Hull Street Road,
Midlothian, VA 23112

Jacob T.

By Jacob T. | 3/24/2022

"You'll understand the title in a minute. I needed my State safety inspection done, and most places around me are first-come first-serve. Since I have to wait on my car, that isn't really an option. Midas was willing to schedule it, so they win. The car passed inspection no problems, but the service manager pointed out a very small oil leak from the valve head cover. I decided to have it fixed... And this is where the ""fun"" begins. They ordered the part from NAPA. It arrived damaged. They ordered another from NAPA and installed it. It broke almost immediately. They signed out the courtesy car to me, and ordered another part from Advance Auto, which they installed the next day. At my request, they took the car out to ensure the valve seal would hold, it did. And everything seems fine now. So, why 5 stars after a two day fiasco? Because the team at Midas owned it. They explained everything, showed me everything, and apologized at every snag. They will get my recommendation, and conti

T. R.

By T. R. | 5/3/2024

Staff was very helpful. Easy to schedule an appointment. Mechanic was very knowledgeable.

Sheryl S.

By Sheryl S. | 2/16/2022

"I had some muffler/exhaust noise. I made an appointment for 10:00 the next day. At 11:30, I had a repaired exhaust pipe. The loudness is gone, the price was reasonable, the people were polite. Couldn't be better!"

Doc B

By Doc B | 4/30/2024

The staff at this location has always been professional. They do a great job communicating what is going on with my truck.

Bill O.

By Bill O. | 1/12/2022

Excellent service and very friendly and knowledgeable. I will continue to go to this Midas as my expenses allow.

V Chapman

By V Chapman | 4/26/2024

This was my first visit to the Hull St location. Immediately, I was greeted by Julie! She was very friendly, professional, and appreciated I selected MIDAS! Marco was amazing, very respectful, professional. He provided sound advice and recommendations for maintaining the quality of service for my vehicle; the advice was given on a level I understood. Thank you Marco and team for your service today and I look forward to my next visit.

Teresa S.

By Teresa S. | 1/3/2022

"Great job, again!! I've taken my van here twice. This was a fairly major repair/replacement: alternator, battery, belt, tune up. Courteous, informative, and I love the electronic evaluation report. Helps keep communication effective. "

Michael S

By Michael S | 4/24/2024

Great experience

Donald M.

By Donald M. | 12/8/2021

Very clean waiting area and the coupons they offer for their oil changes are the best. The report you get from their complimentary inspection is awesome and your given and estimate for needed maintenance right on the spot. This will definitely be my go to

T.Singer

By T.Singer | 4/22/2024

Very nice customer service

Mario R.

By Mario R. | 11/23/2021

Great people

Linda S.

By Linda S. | 4/9/2024

Customer service from the front desk to the Service Manager (Marco) to the mechanics (Chris). Estimate always provided and discussed. Work has always been done correctly and within a reasonable time. Chris and Marco are the BEST. Young man at the front desk (Sham) is really professional and efficient. Midas has serviced my vehicle for years!

Robin P.

By Robin P. | 11/5/2021

I expected it to be a hassle dealing with my warranty but you guys made it simple I appreciate the time you took to get it all done!! As always I was treated like a queen!!

TMT

By TMT | 4/9/2024

The associates took the time to select the best tires and provided me with their best deal and did not let me leave without being satisfied.

Mz T.

By Mz T. | 10/23/2021

I had my brakes checked and found the brakes needed resurfacing. The tech did a wonderful job informing me. Glad I scheduled my VW Passat.

birdlady

By birdlady | 4/6/2024

I have been coming to this Midas for over 25 years and have been treated with respect. The service has always been knowledgeable and courteous. I will continue to use Midas in the future.

Kim P.

By Kim P. | 5/17/2021

"Friendly staff, Roland took his time to shop around for the best price of one thing that needed to be repaired and offered an alternative way to fix another issue without replacing something that was fine and at a much cheaper price than the dealership wan"

donald h

By donald h | 4/4/2024

professionalizm of the employees

Marucio S.

By Marucio S. | 3/6/2021

Completely professional

Jeff

By Jeff | 4/4/2024

Knowledgeable staff and quality service