Midas

198 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

1697 Montgomery Highway,
Hoover, AL 35216

Nancy C.

By Nancy C. | 11/9/2019

Staff very nice service was great .will use them again.

CJ61

By CJ61 | 3/14/2023

Originally I was scheduled for an oil change at Firestone but they not only misplaced my appointment but never notified me That's when I went to Midas and met Wilson and he scheduled me for an appointment and everything was smooth with minimal waiting time; right away I could feel the difference in how my car was running I will definitely be telling my friends and returning to this location

Aiden A.

By Aiden A. | 11/1/2019

I had major problems with my car and Chris really stepped up to help me. He was very honest with what the could and could not do to help me and gave me an honest assessment of what I needed to do.Highly recommend!!

Bebop

By Bebop | 3/9/2023

Great customer Service!

Stephen S.

By Stephen S. | 10/22/2019

"friendly, knowledgeable staff "

Anonymous

By Anonymous | 3/8/2023

Everything was explained in detail.

Annia O.

By Annia O. | 10/22/2019

"EVERYTHING WENT WELL. SERVICES WERE GREAT AND STAFF WAS PROFESSIONAL, RESPECTFUL AND COURTEOUS."

Jonathan D.

By Jonathan D. | 3/7/2023

Extremely throughout explanation about what was needed for my vehicle, the cost, and future expectations. The time it took for completion of the job was appropriate and I felt that the cost was fair.

Darlene M.

By Darlene M. | 10/15/2019

Traveling thru Hoover Al and was in need for honest repair on my car. I was met by Chris who was friendly and able to answer all my questions. it was no easy task in finding me a headlight and to check other things in my car. Chris called and asked before

Nancy

By Nancy | 3/3/2023

Another Midas location replaced rotors and brake pads a couple of months ago. They not only used the wrong products for my car, they also did very inferior work so that I have had issue with the car since the repair. That Midas franchise closed. The Hoover Midas owner not only fixed the other location's poor work, he called regional to make sure I got replacement parts at no charge. He only charged me labor, saving me having to pay twice for the brakes. This owner was most sincere in wanting to help and do the right thing. They definitely have won a new customer!!!

Randy S.

By Randy S. | 10/10/2019

Cheapest place I've found to get an oil change. Service was fast this time. Enjoyed talking with the desk man.

E.D.

By E.D. | 2/23/2023

After checkingmy vehicle, they went further to find a manufacturers recall on my vhicle that was relstef to my vehicle's problem, saving me both extra time AND money, for which I am truly grateful.

Grovetta W.

By Grovetta W. | 10/8/2019

I really enjoyed my experience there for the first time. When I call that morning the guy that I talked to was very professional and polite. Then when I got there that afternoon he was still there and gave me great service. I think his name was Chris. He h

Jordan Myers

By Jordan Myers | 2/10/2023

The tires were shipped in earlier than expected. The man(Wilson) I spoke with over the phone and at the Midas location(Hoover) was very personable and made the visit feel more welcoming than anything. I enjoyed the visit.

Lynn A.

By Lynn A. | 10/4/2019

I had oil change and tires rotated on both cars and was VERY PLEASED with the service.Made appt on line5 star service!

Hayes

By Hayes | 1/7/2023

Very detailed and transparent about the entire labor/work on my vehicle

Lue D.

By Lue D. | 9/19/2019

Very pleased with the care and service I received.

Yolanda S.

By Yolanda S. | 12/20/2022

Customer service was great and the service of my car was very satisfying.

anonymous

By anonymous | 9/9/2019

Great team and experience.

Raz C

By Raz C | 12/15/2022

Great customer service