
By Tina O. | 10/25/2017
"I had an appointment on 10/25 2017 at Midas Lake Jackson at 10 am.I arrived at 9:45am and was told they don't have time for my appointment at all this day!No one called me, no courtesy call!!??I drove all the way there for nothing. I only needed a lug nut "

By Julie M. | 5/3/2020
I went to Lake Jackson store for an oil change. Took an hour and the next day I tried to use windshield wiper fluid but it was empty like it was before I got there. I called and he said I must have a leak because he personally put it in. I watched them the

By james p. | 10/13/2017
brought my brand new 2 month old Hyundai for oil change and tire rotation after waiting an hour and half when told it would be 40 mins they gave my car back with a front tire all most off due to several of the studs being broke off and the others on the ti

By Nathan S. | 4/23/2020
"After taking my Mazda in for an oil change, techs noticed my battery terminals were getting corrosion and gave me a price to replace my whole that I just couldn?t afford right now since I got laid off. After that I was treated with crappy customer service "

By Sonia O. | 10/8/2017
"I been to this MIDAS before a few times, twice for an oil change and once for brakes on my Mercedes Benz. It's always overpriced but we know that on top of always been packed there too. Well, the workers there are rude as ****! I waited for 5 hours to get"

By Robert A. | 3/21/2020
Went in to get an alignment and four new tires after 3 hours i was headed home as i leave the parking lot i get a check brake wear sensor so i drive home to check the problem out. When i got home to take my tire off i come to find that my lock removal had

By Walter H. | 10/2/2017
i was lied to. i also was chastised by a tech. that's not the way you show your respect to your customers.

By Felix S. | 9/19/2019
They didn't give me a inspection sheet where they went through everything because they didn't

By Brittany O. | 9/18/2017
"Went there 4 times within 2 weeks for them to fix the same repair, got lied to by the manager and then the MANAGER tried to fight my fianc?e. Yes the manager told him ""to take it outside and to hit him"" all while getting in his face. To top it off he made "

By LaJuan B. | 8/9/2019
"Was told at 430 that my car would be ready before closing. Went to mall to wait. Came back at 545. Male noticed me & 'jumped' as if he forgot to take care of my car. Went to drive my car around to do the work. Not 2 minutes later, Kevin come in to tell me "

By Nelson C. | 6/6/2017
Truck guage wasn't reading correctly was reading that the truck was running hotter than what it was. Midas guy said i needed to replace the thermostat guage. So I got a new guage which costed over $400! Every shop i've talked to about it pretty much conf

By Randy M. | 7/14/2019
I would not recommend this Midas to anyone. I dropped my car off with an $18.99 coupon for oil change and free tire rotation. I was told it would be ready in about 2 hours. I came back three hours later and it was still not ready. When they finally brought

By Dustin L. | 3/10/2017
"My wife came in for an oil change, tire rotation, and alignment. Technician recommended coolant flush & fuel system cleaning which he said he would work up a quote for. When he gave her the quote after 2 hours waiting for it she turned down the service but"

By Haley M. | 6/27/2019
"Called the shop at 2:15pm and asked what the wait was for an oil change..""20 min wait, 30 min to change the oil..."" I was 15 min away so he said he'd put me on the ""list"". I showed up 15 min later, he took my info, keys & I walked to the mall. Came back"

By Randall M. | 2/14/2017
On my last visit I was told I needed a new air filter so I said replace it. I was told the price and agreed to pay it. I was called hours later and told the car was ready. When I arrived to pick it up the car was not ready and was not ready for another 15

By Janet D. | 6/24/2019
My tires were rotated and I found out days later when I had a tire go low. Front passenger side kept reading low. Checked and checked. A day later I realized the tires were rotated. The back tire was low. I called and asked why the tire pressure monitoring

By S C. | 11/30/2016
"Do Not TAKE YOUR AUTO HERE! TERRIBLE!!!!!! I have spent over $2000 Dollars AND missed opportunity to drive to a job for pay due to car being in shop since Early SEptember. 5 visits, no competent workers. Just Crooks who keep demanding more pay for releas"

By Calvin W. | 6/2/2019
"Took my wife 2012 Chrysler Town & Country in to have the passenger side lock checked out and repaired if needed. After watching the mechanic tear into the door trying to get it apart, it was apparent he had no clue as to what he was attempting to do.Bottom"

By Brittany Q. | 10/11/2016
"Terrible service! I was quoted $159 per axel but was charged $209 per axel because they said I needed a different type of brake pads. Why, then when I told the technician last night what the make and model of my vehicle was would he give me that estimate? "

By Bert F. | 5/29/2019
not worth a **** abs light stiil on