Midas

160 ratings
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Location

149 Highway 332 West,
Lake Jackson, TX 77566

Julie M.

By Julie M. | 5/3/2020

I went to Lake Jackson store for an oil change. Took an hour and the next day I tried to use windshield wiper fluid but it was empty like it was before I got there. I called and he said I must have a leak because he personally put it in. I watched them the

Joe P.

By Joe P. | 3/20/2020

It was done great but when you tell a customer 45 minutes and it take hour and 45 minutes. little miss leadin.

Nathan S.

By Nathan S. | 4/23/2020

"After taking my Mazda in for an oil change, techs noticed my battery terminals were getting corrosion and gave me a price to replace my whole that I just couldn?t afford right now since I got laid off. After that I was treated with crappy customer service "

J D.

By J D. | 6/10/2019

I had an oil change and to rotate my tires. They should have told me they couldn't reset my tires pressure monitoring system. I have had **** trying to figure out why my tire is flat. It was the back one. Now my tires are all backwards. Now I have to go be

Robert A.

By Robert A. | 3/21/2020

Went in to get an alignment and four new tires after 3 hours i was headed home as i leave the parking lot i get a check brake wear sensor so i drive home to check the problem out. When i got home to take my tire off i come to find that my lock removal had

Kenneth L.

By Kenneth L. | 9/21/2018

"Long story, I let Mida do most of the work on my truck, brakes, oil change, front in work. I recently had rack and pinion replacement, I asked to check brakes they said they did but and bit later my brakes were so bad the rotors were ruined. My brakes are "

Felix S.

By Felix S. | 9/19/2019

They didn't give me a inspection sheet where they went through everything because they didn't

Cecelia M.

By Cecelia M. | 9/6/2018

I was in and out fairly fast but a bit disappointed since the coupon I presented did mention tire rotation was included. My car was in the first bay so I was able to watch the work being done and never saw them rotate my tires. Someone brought breakfast so

LaJuan B.

By LaJuan B. | 8/9/2019

"Was told at 430 that my car would be ready before closing. Went to mall to wait. Came back at 545. Male noticed me & 'jumped' as if he forgot to take care of my car. Went to drive my car around to do the work. Not 2 minutes later, Kevin come in to tell me "

Elise B.

By Elise B. | 6/6/2018

One thing I asked was if they could reset my engine light once they were finished with my oil change. The manager said of course.Get into my car and light is still on and dinging. I had one of the guys come and try to fix it but he couldn?t figure it out.

Randy M.

By Randy M. | 7/14/2019

I would not recommend this Midas to anyone. I dropped my car off with an $18.99 coupon for oil change and free tire rotation. I was told it would be ready in about 2 hours. I came back three hours later and it was still not ready. When they finally brought

David T.

By David T. | 12/6/2017

After they replaced my wheel bearing and did my oil change which now all seems fine a new problem has occurd. It?s not the first time I?ve been to Midas but I?ve never been satisfied and it will be my last time ever.

Haley M.

By Haley M. | 6/27/2019

"Called the shop at 2:15pm and asked what the wait was for an oil change..""20 min wait, 30 min to change the oil..."" I was 15 min away so he said he'd put me on the ""list"". I showed up 15 min later, he took my info, keys & I walked to the mall. Came back"

Karin P.

By Karin P. | 7/8/2016

"I took my son's car in for a noise in the rear brakes. To date, I have spent 16 hours of my days off and 4 separate visits to correct the problem. Still not fixed. My son took it in last Saturday (July 2nd), but a transformer blew and there was no power (b"

Janet  D.

By Janet D. | 6/24/2019

My tires were rotated and I found out days later when I had a tire go low. Front passenger side kept reading low. Checked and checked. A day later I realized the tires were rotated. The back tire was low. I called and asked why the tire pressure monitoring

Bladimir Lopez

By Bladimir Lopez | 11/4/2023

Have a manager that knows the work to be done. Employees arguing several times on the floor. I spende $600 and they could not fix the problem. I spend all Saturday at the Midas store and when back home and I have to go to a different shop to fix my break problems. I will like to have a refund.

Calvin W.

By Calvin W. | 6/2/2019

"Took my wife 2012 Chrysler Town & Country in to have the passenger side lock checked out and repaired if needed. After watching the mechanic tear into the door trying to get it apart, it was apparent he had no clue as to what he was attempting to do.Bottom"

Blad68

By Blad68 | 11/4/2023

As I had mentioned before. No manager on shop. All employees arguing and no one working. they replace both calipers and break hoses on my Chevy 2500hd diesel for a total of $600. And 8 hours of my time wasted (All day Saturday). I need a refund of all my money Midas did not repair my issue. I still have to my truck to a real break shop. And I will make sure no one that I know goes to Midas in Lake Jackson. Thanks for nothing Bladimir Lopez

Bert F.

By Bert F. | 5/29/2019

not worth a **** abs light stiil on

K E.

By K E. | 3/26/2021

The manager was incredibly rude and it was the worst customer service experience I?ve ever had at a place of business. Don?t waste your money here!