By anonymous | 1/24/2021
Luis H. has always been honest & very clear when it comes to any service my vehicle needs. The staff are all friendly and make you feel welcome. The coffee bar & free wifi are great while in the waiting room. The repair videos on tv monitors are also very helpful. Ty Big-O for the excellent service.
By Oscar | 10/24/2024
Very knowledgeable and hospitality was awsome do recommend the store to everyone and ask for Keven
By anonymous | 12/19/2020
Good customer service, fast service
By Bea G. | 6/13/2024
I was reminded by email that my tires needed to rotated. Everything was taken care of with ease and professionalism. I appreciated the reminder.
By anonymous | 12/9/2020
Fast , friendly and very complaint when it came to sanitizing and social distancing.
By J. Ramos | 6/12/2024
professionalism, product availability, servuce
By anonymous | 11/6/2020
Great customer service! They were helpful
By DougB | 6/7/2024
Professional, friendly, efficient, and fair. Will use them again for sure and will recommend to others
By anonymous | 10/3/2020
Your employees are so customer oriented, keeping us informed on the progress of our tire rotation. Clean and safe environment. Thank you
By Tj1234 | 6/5/2024
Greeted warmly, knowledgeable sales persons.
By anonymous | 9/6/2020
quick, courteous, service very professional twoup!
By Rick L | 6/4/2024
The guys are always friendly, knowledgeable and keep things moving despite a very busy location with near constant traffic. Jacob took my call and accommodated my wife having the vehicle towed to the shop. There were further issues with the vehicle, he was thorough and professional with her, showing her the issue. We love Big O!
By anonymous | 8/27/2020
Great people fun environment and they had coffee!
By TJ | 6/4/2024
Very easy and efficient process
By anonymous | 8/22/2020
Good and Friendly service. Fair prices for all wheel aliment.
By Darlene s | 6/1/2024
Went out of their way to accommodate my request
By anonymous | 7/31/2020
Outstanding guys! Even through these COVID times, their customer service is still awesome!
By Hallzhall | 5/30/2024
Prompt service and good communication of time of completion
By Israel Gonzalez | 6/12/2020
Fixing my car and my wife car was good i had wheel alignments on both cars brakes done on 1 of them i was very happy with all they done but not so happy anymore i went to get a bolt put in everything was fine with my car as in it was fine no engine check no lights on besides my tire sensor all is done i paid for wrk they did turns out for some odd reason my EPS and ABS lights are on my steering wheel is way too hard where i can't drive and what they told me was take it to my dealer witch is pointless my car was in there shop under there care and not once did they say they would fix it smh so i paid there and have to pay again for a mechanic to fix something that happened in there shop i will never go there again.
By Anonymous | 5/29/2024
I bring my vehicle to the same Big O every time that I need an oil change or the tires balanced, rotated, or aligned and they are always extremely friendly and helpful. I have bought multiple sets of tires from them and every experience has always been flawless and I have never had issues with their service or their associates.