By Annalisa | 1/14/2020
Absolutely loved my new tires and all the staff was very friendly and helpful. they were more than happy to answer questions I had even if they were dumb lol. It took a little wait but that's because so many people wanted them for new tires and such! The wait was comfortable it was a clean good smelling environment and the staff even sat and talked with me when they had free time. Would definitely recommend them the tires are excellent and gorgeous on my car.
By Kevin J | 6/24/2024
Isabell helped me out when no one else was going to, after calling around to so many places. She is a lifesaver. The kids loved her, wife loved her, and LJ and Jayden did such a quick, efficient, and beautiful job on my new set of tires. They all three went way above and beyond and my family and I are so thankful.
By Lori | 1/14/2020
Really made me want to come back. Appreciate their attention I was here twice this week. Once for a free flat repair (Chris was wonderful) and an oil change. I will definitely be going there for all my auto needs. Thanks guys
By Pam L | 6/20/2024
From the time I first scheduled my service with Isabel a few weeks ago, until the completion of my service today, I felt valued as a customer. Isabel and the other associates were friendly, helpful and very professional. Although when I dropped off, they knew I would be picking up late in the afternoon, they still called to inform me when my car was done. During my scheduling of service I received excellent feedback from Isabel on the service I needed. I have been going to Big O Tires at this location for years because safety of my car when I travel is #1. This associates at this store gives me that confidence I need to know when I travel, my car is safe.
By Leslie | 1/10/2020
I came in for an alignment & tires and got so much more! I will definitely be back!
By Greg B | 6/17/2024
Work done well in reasonable amount of time
By Ilene | 1/8/2020
Excellent service
By Roxanne D | 6/11/2024
The staff is very professional and extremely helpful. They let you know what’s available for you and if they can help you in any other way. They let you know about any deals that are available to help you with paying for everything. Just enjoyable place to go in the only place I will take my car. Thank you.
By Paul Kaplan | 1/6/2020
The new manager here was just terrific, the past management here did not follow the guidelines and the work was sloppy, many customers from the last ) months have returned with complaints about work performed including myself, the new manager here re did the work perfectly for no charge to make it right as it should be, he deserves cudos for his efforts and explained everything clearly, my car is now perfect and Big O Tires keeps a good customer and I will recommend to friends and family, the location can now be trusted. Paul Kaplan 818-201-6139
By JN | 6/11/2024
Everything went great and on time.
By Priscilla | 1/4/2020
No comment
By Josh | 6/7/2024
Made a last minute appointment to get a flat fixed. In and out in 45 minutes
By Rick | 1/2/2020
Friendly helpful manager
By Esmeralda | 6/3/2024
Not only was everyone friendly and professional but they were able to immediately assist me in getting the tires I needed installed the same day and with a deal. I will definitely be recommending everyone to come to you guys.
By Thomas | 12/23/2019
Service was great
By Richard L. | 5/30/2024
The receiving associate was friendly & kind, helpful & honest, & offered the best pricing & warrantee services ; the labor associate was proficient & expedient.
By Rob | 12/11/2019
I made a2 oclock appt. and they didnt take my car until 3:30. I was in a shopping center so I kept myself busy.
By Denny | 5/29/2024
Always grea and quick service when I come in.
By Rowena | 12/10/2019
Great team and great service.
By Wayne W | 5/28/2024
They got me in as scheduled and out in a timely manner