By Gianna J. | 2/28/2022
They got me in quickly and had my parts in stock when other places could not get me in and had parts on back order. Thanks for getting me in last minute and getting me out of there in less than an hour. My time and my weekends are valuable to me! I will be
By RobinV | 5/3/2024
Easy to make an appointment. Took my car right in, no waiting. Came out to waiting area to explain what was wrong and tell me $ amount. Outstanding service.
By Don S. | 2/18/2022
Don @ Crystal Lake store took very good care of my car. The check engine light came up 3 time. The people @ Midas did not give up till it was fixed right and was very help with the pricing. and did it all in a timely matter THANK YOU!
By En | 4/27/2024
They were quick and professional!
By Chloe G. | 2/17/2022
Don was such a big help and very generous. Place is very efficient and priced fairly. Highly recommend this place!
By SR | 4/20/2024
They are straight shooters - I brought my car in for an oil change and was told by summer I would need to get two new front tires. Appreciated the heads up and received an estimate for the work already.
By Kenneth C. | 2/9/2022
I started coming to this location last year and was impressed with Don and the staff. Unlike the way i was treated at Ford after being a loyal customer for 17 years.
By Deborah H | 4/9/2024
I always have great service. And the staff is always very good getting my issues solved in a timely matter
By Terry M. | 2/5/2022
I am very pleased with the service I received at Midas-Crystal Lake. I went in for a Oil filter change. The Manager Don is a straight shooter. He courtesy and runs a great shop. I appreciate the time he spent with me going over future repairs that my 2015
By JK | 4/2/2024
Service of employees
By Mitch Z. | 1/26/2022
"Talked with Don about my 2012 Outlander. Exhaust pipe rusted out on either side of the catalytic converter. Didn?t try to sell me a new converter, which saved me a lot of money. Also noticed my spare tire , which is under the car was loose and flat. "
By Maggie Humphreys | 3/29/2024
Friendly service and communication.
By Mitch Z. | 1/26/2022
"I talked with Don about my 2012 outlander. My exhaust pipe rusted through on either side of the catalytic converter. He didn?t try to sell me a new converter, they repaired the broken pipe. Also noticed my spare tire was loose and flat. Don had this"
By Erika F | 3/29/2024
Don was very specific with his description of the many services that would be performed on my Murano. He gave me the options of what needed to be done as well as the costs for each service. Upon completion, Don showed me the parts that were removed and why they each needed replacement. His patience with my questions was very appreciated. I will DEFINITELY recommend Midas to family and friends. Don was absolutely the best to work with!
By Tom D. | 1/25/2022
Midas followed up multiple times to confirm work (new muffler system) was done to customers satisfaction. Fair market price and done quickly!
By Em P | 3/21/2024
Everyone that works at the counter is very friendly.
By Rich B. | 1/20/2022
"I noticed my car had trouble starting today. I called Don and he asked me if I wanted to bring it in today. I was thankful that he was able to fit me in. He tested the battery, suggested an Interstate battery, dropped the battery in and had me on my way in"
By OlaE | 3/16/2024
From the moment I walked in the shop, I was greeted with kindness. Don explained everything to me clearly and got my car taken care of.
By Deneen M. | 1/12/2022
I had a flat tire and was luckily right across street from the Midas store. I called and they told me to come over they would get me in. Service was fast & friendly
By Rick W | 3/12/2024
The employees were courteous and knowledgeable and were respectful of my time. Great bunch of people!