By Phillip | 11/21/2019
They always try and accommodate our needs in a speedy fashion and if that can't be done on that day another day will be recommended to have said need taken care of. Good customer service and honesty is always my concern at anyplace that I take my car and I am confident that I receive this at Big O Tires.
By John | 5/4/2022
I always arrange my appointments with Chuck Smothers who has handled my appointments for years with outstanding and completely reliable service.
By Stephanie | 11/20/2019
The two females that work at your store are wonderful, keepers for sure!!
By Mary R | 4/25/2022
My previous tires had premature wear on two tires and the associate helped to get a credit from the manufacturer toward the purchase of my new tires. I appreciated the effort on my behalf!
By anonymous | 11/19/2019
I always get excellent service at Big O. This visit was no different. Highly recommended.
By Carsten C | 4/23/2022
I forget the name of the guy working the front desk but he was super friendly and recommended a good breakfast spot for me while I waited. Service was quicker than I expected.
By William | 11/11/2019
Big O is my go to for tires and other service. One small thing: It would be nice to know the cause of my flat tire if it can be determined.
By JD | 4/16/2022
Service was explained without any surprises.
By Evan | 11/4/2019
This is my car store, mechanic, regular maintenance, one stop. They do everything for me and with a fair and trustworthy style. Keep it up yall.
By Peter H | 4/14/2022
The work was completed in less time than I expected.
By Roberta | 11/1/2019
Glad you take appointments, was finished very quickly. Was able to order tires over the phone and they were all setup and ready when I arrived. Chuck handled all and gave excellent service.
By ChrisS | 4/11/2022
Prefect, fast and friendly every time!
By Brenda | 10/31/2019
As always, fast friendly service.
By Scott S | 4/5/2022
I was contacted about a tire rotation. Found time that worked for my schedule offered to check brakes and top off nitrogen if needed at no cost. Service took exactly the time estimated. Staff was awesome and friendly.
By Sally | 10/31/2019
The service was excellent as always!
By Renofamous | 4/4/2022
Couldn’t ask for a better or easier trip to get an oil change and rotation.
By Dennis | 10/28/2019
Store personnel were pleasant and very knowledgeable. Everything about my service was fully explained including the manufacturer's rebate on the tires purchased.
By nursebubbles | 4/1/2022
I was able to just drop by for a tire repair. I left to run errands and they called me pretty quickly saying the service was finished. They were fast and friendly.
By Elaine | 10/7/2019
I have been a customer of Chuck Smothers for several years at Big O Tires and other facilities as well. I can always depend on Chuck to accurately diagnose any problems I bring to him and to correct the issue. Additionally, I depend on Chuck and Big O Tires for routine maintenance, tire rotation, burned out bulbs, etc. Please thank and recognize Chuck for the excellent care and service that he and his crew provide to all of your customers. Sincerely, Elaine Lange
By Tina | 3/26/2022
Chuck Smothers was very helpful and professional and the other employees are good as well.