By Melissa | 1/25/2020
Staff is friendly and helpful. Got my Jeep in quickly and was done within the time estimate they gave me. Thanks so much :)
By Pleased Customer | 6/17/2022
I'VE HAD SERVICING DONE AT BIG O FOR SEVERAL YEARS. THEY WILL NEVER MAKE REPAIRS YOU DON'T NEED. I N SHORT IT'S ALWAYS BIG O AND NEVER BIG OH- OH. IT'S SERVICE DONE RIGHT EVERYTIME AND ALOT MORE THAN JUST TIRES.
By Timothy | 1/16/2020
Great job.
By Krs | 6/13/2022
They made it easy for me
By Reno | 1/16/2020
Courteous, competent staff
By BTS | 6/7/2022
As we were leaving on a road trip, wanted to get the oil changed and tires rotated. Was not able to get an appointment, but was told to come in and leave vehicle. Dropped vehicle off and was done within 2 hours. Happily surprised. Always friendly staff who do not try to oversell. Have been bringing our 3 vehicles here for years, or reason to change.
By Reuben | 1/10/2020
Always great and prompt service, I'll be sure to return.
By Molly M | 5/31/2022
I was treated as a valued customer start to finish.
By Juancarlos Totres | 12/17/2019
Super nice courteous and helpful Young rep over the phone . We're in San Francisco, Ca area and my son in Reno,Nv I called to inquire about snow chain for my sons vehicle . I paid with my Big o Tires Credit Card account Verify it It was handle quickly. My son was there minutes after . Transaction was so quick and smooth And my son was able to join us in SFO from Reno in a timely manner with new pair of snow chains from Big o Tires thanks to your great attendant So sorry . I'm bad with names You know who you are
By dprovencher2 | 5/28/2022
The associated was very helpful with explained not to me in the possibility of removing my locking lug nuts on my 1978 corvette to the point he had me send a picture of the lug nut by phone to make sure they were able to do so
By Mario | 12/11/2019
The service was excellent.
By daleb | 5/28/2022
even without an appointment was able to get an oil change and tire rotation in under an hour.
By anonymous | 12/2/2019
Maddie, associate at Big O whom receives and writes up orders is very polite, professional and pleasant
By Abby | 5/25/2022
our associate waYs super efficient and kind. Explained what was bding done and let me know the status on my battery. Thank you for a great employee and the ones in the shop. I will always come back
By anonymous | 11/26/2019
Quick and easy. Told them I needed an alignment which they checked for free and said I did not need one thus saving me money.
By Googah | 5/25/2022
I tried to make an appt on line. I received an email informing me there may be a conflict, and that someone from Big O would call. No one did, and when I called the day of the appt the said if I could bring my car in by 9 am they would do the work. The break was communication inside your company about who will contact the customer. My person handled the problem to my satisfaction
By Carl Macaluso | 11/25/2019
Mattie is my go to customer service rep. I buy about 12 tires a year on average for my small business and family personal cars. She is always polite knowledgeable and quick to help me out. I have not been to any other shop in about 15 years. Keep up the good work
By Chris B. | 5/21/2022
Fast, well done and good service
By Sarah | 11/25/2019
Staff was extremely friendly and knowledgeable. I had new tires put on my mom's car and it was done in what seemed like record time.
By Jim T | 5/17/2022
Ease at making appointment and availability of the tires we wanted.