Big O Tires

953 ratings
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Location

5130 Mae Anne Ave,
Reno, NV 89523

Marty

By Marty | 9/6/2019

Great customer service.

Ron

By Ron | 2/27/2020

I was greeted by Maddie who was excellent in handling my request for service regarding my vehicle in for brake service. She was very professional in her contact with me and in taking care of my concerns.

Wes Peto

By Wes Peto | 9/6/2019

I always have a good experience here. Friendly prompt service. Coffee pot is always on. Goes good with the dozen donuts that I bought for the staff

Jill

By Jill | 2/27/2020

Joseph was very helpful and helped my son pick new tires for his car.

Kristy

By Kristy | 9/6/2019

I have had 2 oil changes done on my new subaru and one tire rotation, which took a bit of time but it was a busy day/time to come in. Your staff is always polite and friendly. I was out of town for a few days and needed to get my oil changed during work so went to Jiffy Lube in bay area. Seemed ok, but within 2 days saw a noticeable oil leak. Brought to you and your guy replaced the oil pan cap (which I guess is plastic on my newer car) and a quart of oil--no charge. You've got a customer for life if you keep this up!

Mario

By Mario | 2/26/2020

Great customer service!!

anonymous

By anonymous | 9/6/2019

I like this BIG O location and it close to my house

Patricia

By Patricia | 2/26/2020

I always get great service at Big O. Maddie greeted me at the desk and listened carefully to my description of my car's condition. She and the team addressed my problem and got me back on the road quickly; the Big O staff communicate well telling me what needs to be done and what work can wait until another time.

Shannon

By Shannon | 9/6/2019

Friendly & professional - reasonable pricing & great job

Sally

By Sally | 2/24/2020

Always excellent service. Everything done on time.

Kit

By Kit | 9/6/2019

I was surprised when I was told to expect 1 1/2 hours for my Lube and oil service to be completed even though I had made an appointment. I would suggest that you advise people making appointments that it could be that long so they can make other plans during that time if necessary. Otherwise everything was fine. Usual friendly staff.

Eric

By Eric | 2/24/2020

Chuck and his team always listens and comes through when it comes to tires.

Doug

By Doug | 9/6/2019

These guys do high quality work in a timely manner.

Brian

By Brian | 2/20/2020

Always friendly and helpful. Great customer service.

Jenifer Lee

By Jenifer Lee | 9/6/2019

Good service, in and out in quickly.

anonymous

By anonymous | 2/14/2020

It was wonderful! The people helping me were really nice & professional. And it didnt take as long as I thought it would. Overall, it was a great experience

Pat

By Pat | 9/6/2019

Didn't wash windshield used wipers do it right or don't do it at all

Ruben

By Ruben | 2/10/2020

Great courteous service, thank you!

Ron

By Ron | 9/6/2019

This service event was very good. Made an appointment on-line but received a call to reschedule as the 10am time I selected was not available. I was told to bring my vehicle in earlier at 9am and it would be done by 12pm. This was acceptable because it need several extra services. Later I was texted requesting my approval for an additional service and was told it would be done on time. I picked it up at 12:30pm.

Denise

By Denise | 2/10/2020

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