By Denise | 9/6/2019
Service is always excellent
By Anonymous | 6/24/2020
We somehow had picked up a screw in a tire. The folks at big O fixed it for free and called us when the work was completed.
By Kevin | 9/6/2019
You guys always take great care of all our needs we have all our trucks serviced at your store. I know most everyone at the shop on a first name basis. Madison is awesome always very helpful a great part of your team. Keep up the good work. Kevin Moore
By Stacey S | 6/23/2020
THANK YOU SO MUCH FOR YOUR SERVICE. I KNOW IT IS A LITTLE THING TO HONOR A WARRENTY AND FIX A TIRE...BUT YOU GUYS ARE ROCK STARS!
By Jane | 9/6/2019
I have always received good care care at this location. I do miss some of the old service reps and how kind and knowledgeable they were. Most of the new service reps are great.
By TGreene | 6/20/2020
Maddie answered the phone and saw the process through. Very friendly.
By Robert | 9/6/2019
Arrived on-time for my appointment and was told that it had been cancelled because the store did not have the tires that I ordered, 5 days earlier. I never received any notification. They did manage to get the tires and complete the job that day. Poor communications within the online. I'll still come back for any future needs, as they do top notch work.
By mom K | 6/18/2020
They fixed my tire, it had 2 screws in it.
By John | 9/6/2019
Very friendly and professional
By anonymous | 6/17/2020
Positive outcomes found the screw in my tire and repaired it.
By anonymous | 9/6/2019
We had work done at another store, but it was not done right. We were in Reno and had this Big O check out my tires. They fixed the problem, and had us back on the road in no time. Wonderful store and service people. Thank you.
By Janelle D | 6/16/2020
I have always had a great experience at big o-been coming here for years
By Peggy | 9/6/2019
The level of customer service is amazing. The appointment was quick and the mechanic took the time to explain everything to me. I will definitely return in the future!
By DANELUVR | 6/11/2020
Since I became a widow, Chuck has always been there for me. I trust his recommendations and know my vehicle will be taken care of. I even had him pick out my new tires.
By Nicole | 9/6/2019
I have always received the best service. It's why I switched to Big O.
By Steve K | 6/8/2020
Work performed as specified. Completion in a timely manner. Courteous employees.
By anonymous | 9/6/2019
We came in to our local Big O just before 5:00 p.m. on a pouring wet Friday evening. We were helped immediately. The guys installed four new tires and new windshield wiper blades in record quick time. The service was great and friendly. We have used Big O since moving here 17 years ago. Wouldn't go to anyone else.
By Ian C. | 6/4/2020
My tires are not a common size and BigO had them in stock. The manager was very fair with me when i got a nail in my tire and everyone at the store was easy to work with. Prices were the best in town.
By Steve | 9/6/2019
Typical excellent all around experience
By anonymous | 5/21/2020
Very good customer service I will be taking my car there first all services.

