Big O Tires

953 ratings
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Location

5130 Mae Anne Ave,
Reno, NV 89523

Denise

By Denise | 9/6/2019

Service is always excellent

Anonymous

By Anonymous | 6/24/2020

We somehow had picked up a screw in a tire. The folks at big O fixed it for free and called us when the work was completed.

Kevin

By Kevin | 9/6/2019

You guys always take great care of all our needs we have all our trucks serviced at your store. I know most everyone at the shop on a first name basis. Madison is awesome always very helpful a great part of your team. Keep up the good work. Kevin Moore

Stacey S

By Stacey S | 6/23/2020

THANK YOU SO MUCH FOR YOUR SERVICE. I KNOW IT IS A LITTLE THING TO HONOR A WARRENTY AND FIX A TIRE...BUT YOU GUYS ARE ROCK STARS!

Jane

By Jane | 9/6/2019

I have always received good care care at this location. I do miss some of the old service reps and how kind and knowledgeable they were. Most of the new service reps are great.

TGreene

By TGreene | 6/20/2020

Maddie answered the phone and saw the process through. Very friendly.

Robert

By Robert | 9/6/2019

Arrived on-time for my appointment and was told that it had been cancelled because the store did not have the tires that I ordered, 5 days earlier. I never received any notification. They did manage to get the tires and complete the job that day. Poor communications within the online. I'll still come back for any future needs, as they do top notch work.

mom K

By mom K | 6/18/2020

They fixed my tire, it had 2 screws in it.

John

By John | 9/6/2019

Very friendly and professional

anonymous

By anonymous | 6/17/2020

Positive outcomes found the screw in my tire and repaired it.

anonymous

By anonymous | 9/6/2019

We had work done at another store, but it was not done right. We were in Reno and had this Big O check out my tires. They fixed the problem, and had us back on the road in no time. Wonderful store and service people. Thank you.

Janelle D

By Janelle D | 6/16/2020

I have always had a great experience at big o-been coming here for years

Peggy

By Peggy | 9/6/2019

The level of customer service is amazing. The appointment was quick and the mechanic took the time to explain everything to me. I will definitely return in the future!

DANELUVR

By DANELUVR | 6/11/2020

Since I became a widow, Chuck has always been there for me. I trust his recommendations and know my vehicle will be taken care of. I even had him pick out my new tires.

Nicole

By Nicole | 9/6/2019

I have always received the best service. It's why I switched to Big O.

Steve K

By Steve K | 6/8/2020

Work performed as specified. Completion in a timely manner. Courteous employees.

anonymous

By anonymous | 9/6/2019

We came in to our local Big O just before 5:00 p.m. on a pouring wet Friday evening. We were helped immediately. The guys installed four new tires and new windshield wiper blades in record quick time. The service was great and friendly. We have used Big O since moving here 17 years ago. Wouldn't go to anyone else.

Ian C.

By Ian C. | 6/4/2020

My tires are not a common size and BigO had them in stock. The manager was very fair with me when i got a nail in my tire and everyone at the store was easy to work with. Prices were the best in town.

Steve

By Steve | 9/6/2019

Typical excellent all around experience

anonymous

By anonymous | 5/21/2020

Very good customer service I will be taking my car there first all services.