Big O Tires

Exain Bernabe was extremely helpful and professional -my car required parts to be ordered-this was done in a very timely manner-thank you!

Love using this place, staff is always helpful and friendly. I never have an issue getting my truck in and always trust they are going to do the best work and not overcharge for unnessecary things. I always tell people to use this company when they ask for a recommendation..

Handled my flat problem in a very professional manner

They are always friendly snd helpful. If anyrhing is wrong with my truck that I don’t know about they always let me know what should be done

I was glad to see that Trevor is back at store because he always provides great customer service, as he did this time also. He ALWAYS explains everything thoroughly and takes his time and listens to my questions!

I have been a customer on a personal level for 6 plus years. I have been so impressed with your store that I opened an account for our fleet coming down from Truckee for service. Your staff is extremely competent, accommodating and professional I would not take my service personally or for my business elsewhere.

Great Customer Service.Very friendly and helpful. Didn't have to wait along time for my car to be done. I always recommend Big O to people. THANK YOU!

I walked in without an appointment. Everyone was very nice and well knowledgeable. They called and asked what type of oil I wanted-left a message. When I didn't answer they followed up with a text. It was very quick and everyone was polite. It was very inexpensive and they rotated the tires for free. They even came out and showed me how to reset the indicator lights. A++++++++++++++++++++

The crew is always great, that is why I drive from sparks to reno to have you guys work on it, since I cant stand the sparks store

The staff at this store are extremely helpful and knowledgeable. My family trusts them with all our vehicles.

My daughter came in to have the brakes checked on a recently purchased used car. Your staff informed her that they couldn't remove lugs nuts foe one tire and it would cost an additional fee to replace them which was accepted by us. They then called back and reported that the brakes were still good for another 12-15 thousand miles and there would be no charge for the lug nuts and brake inspection. I have been a big o customer for many years and appreciate the professional service given my daughter. Tanks again.

Fast friendly service. Called me when my Jeep was complete.

As usual, Maddie, Chuck and everyone was gr8!!!!

I had a question about an oil leak. The sales associate, Maddie, came out to explain to me and then had the Mechanic, Ryan, who performed the work on my car, double check for me.

I trusted them with my tires and am so glad that I did

Staff were prompt and friendly, kept me up to date on the work being done and explained what work may or may not be needed in the future.

Went in with a flat tire. Less than 30 minutes later, it was fixed. Speedy, friendly service!

Holy cow so we have 2 daughters and they were napping till about 4:30. We thought the store closed at 5:30. They close at 5. They called at 4:50 to remind us about our car. So I told Madi to lick our keys in the car and sorry for the late pick up. When we get there the staff is waiting for us as the battery was low and they were waiting to see if we needed a jump. You wanna talk about customer service and just amazing humans? Madi and her team are next level. Thank you guys for just being awesome!!!

Easy to use website. Friendly personnel and quick turn around.

its always easy & convenient staff are efficient