By anonymous | 9/6/2019
I was very pleased with the helpful friendly service provided.
By Frank T | 3/17/2021
Service was completed in a timely manner. The price was fair and, so far, everything is great. Thanks!
By anonymous | 9/6/2019
I've been going to this store for 12+ years and now my 73 yr old mother does too. They always treat us right! Mike and Travis are the best
By Kyle L | 3/15/2021
It took a while to complete, but that’s my own fault for not scheduling an appointment. Good customer service throughout
By Carol | 9/6/2019
This is my go to Big O.
By Daniel G | 3/12/2021
Very respectful personel and worked in my cars into their busy schedule.
By John Compton | 9/6/2019
Unexpected auto repairs are never pleasant, but Maddie Wynn made it much less unpleasant. She explained everything thoroughly and kept us informed as we waited. She was knowledgeable and most courteous. The waiting room is clean with very comfortable seating. The work was completed is a reasonable amount of time and appears to have been done correctly and most professionally.
By Bob | 3/12/2021
Very friendly and did a solid job for a great price. Was done quicker than expected
By Brenda Morgan | 9/6/2019
Have had great service every time. I never have worry about oil dripping onto my pavers because chassis wasn't wiped clean after oil change. Always pleasant personnel.
By Vance L | 3/11/2021
All very professional, very friendly. Maddie is everything!
By John | 9/6/2019
I have been doing business with the people of Big 0 Tire for probably 12 or 14 years, so i may be a little prejudice. Though i do buy all of my tires for all of my vehicles (four autos) from them, they also do most of my general maintenance, like my new Rack/Pinion steering, my brake work, my shocks, and occasionally they just fix those little thing that go wrong, like replacing my electronic window opener, or taking my truck door apart to replace some parts, just to name a few. I trust them, and when the job either becomes to big or outside their scope of work, they have a few real good full on mechanics that they refer me to, and those also have been good experiences. Another good thing is that they have a number of long term employees that know me by name, and that always makes the visit very comfortable.
By Richard R | 3/11/2021
Friendly, very professional, fast and efficient staff.
By anonymous | 9/6/2019
I can be confident when I take my vehicles in for service it will be done on time and correctly. This Big O consistently performs with excellence. Thank you.
By RobR | 3/10/2021
For all the reasons explained above. The experience was even better than my past great experiences with BigO because they had in stock the superior tire I wanted for all-terrain SUV use but with excellent snow and wet handling as my most important objectives. In the past, this BigO did not stock these kinds of tires, but now it does, which makes getting things done quickly easier.
By anonymous | 9/6/2019
Salesperson "Shanna" was very friendly and professional. She definitely makes me want to purchase more tires from Big O.
By Craig I | 3/10/2021
You guys were phenomenal. It only took an hour for tire balancing and rotation, oil change and change the fuel filter. You transferred the warranty on the tires from the previous owner of the car to me when I bought it. Most places wouldn’t do that. I do appreciate it. I bought tires at your Carson City store before but your West Reno store is so much better. I will be back for all my oil changed, minor repairs and new tires.
By Sally | 9/6/2019
The service is always excellent. I made an appointment. All went as scheduled and my car was done quickly.
By JM | 3/3/2021
Good quality service. Good price. Polite and courteous staff. Convenient location.
By John | 9/6/2019
The folks at Big O on Mae Anne are always very friendly, professional, and attentive to our needs. Maddi had us in and out for a basic oil change in 30 minutes. Everything was done right and left clean.
By ferdinand pane | 2/27/2021
Pleasant service rep Quick attention Fixed the problem

