Big O Tires

953 ratings
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Location

5130 Mae Anne Ave,
Reno, NV 89523

Marianne

By Marianne | 9/6/2019

Once again you helped my granddaughter with a tire that had a problem. - quickly, friendly, no charge. You treat your customers very well all the time.

JQ

By JQ | 8/20/2021

I came in wanting one certain tire, the Continental extreme contact dws06, they had the tires in stock and had a quick 45 minute install. They took great care of my car and even used black sticky weights to match me wheels.

Bob

By Bob | 9/6/2019

Brought my 2000 GMC truck to this store at 07:30 yesterday morning for oil change, tire rotation, and A/C inspection, flush, and freon refill. About 90 minutes later Nakaylah called me to say that the tire rotation and oil change were complete, and that A/C technician discovered signs of a freon leak at the "A/C High-Pressure Switch" -- which may have been the reason for the noticeable drop in cooling efficiency -- indicating replacement of the switch. Once I gave the go-ahead, that repair was accomplished relatively quickly, especially considering it's not a part they keep in stock, and all work was completed in a reasonable period of time. I appreciated receiving another phone call from Nakaylah around 10:30 saying all work was complete and that my truck was available to be picked up. For tire matters, oil changes, and even this (hopefully minor) A/C maintenance we are comfortable bringing our vehicles to this store, where we always feel well-treated. It was another successful visit, and we'll use them again in the future.

Warthan Group, Inc

By Warthan Group, Inc | 8/14/2021

I have built a relationship over the years and always know that I can count on Big O. I look for expertise and honesty in service. This Big O provides both.

anonymous

By anonymous | 9/6/2019

I just had them replace my back brakes. They were professional and timely. That is the reason I am a returning customer.

Mike h

By Mike h | 8/13/2021

The last set of tires lasted 5 years no flats but every time there was a nail or something it was fixed fast this set cost 💲 300 more hopefully I have the same ware

Kim

By Kim | 9/6/2019

Staff is ALWAYS kind and courteous with my regular visits!!!!!!!!!!!!!!!!!

Greg M

By Greg M | 8/12/2021

Two new tires put on the car. took and hour less than first indicated. I asked for if it could be done quicker and it was by an hour.

Greg

By Greg | 9/6/2019

They completed the job much fast than the estimated time. Thank you as I was in a hurry.

Okra

By Okra | 8/11/2021

The staff at this site are friendly and well educated about cars. Mattie is wonderful. They are thoughtful about the customers time. Most of all I feel their advise is trustworthy which is huge for me.

Linda Zickerman

By Linda Zickerman | 9/6/2019

For the time that I have been coming to Big O Tires I have always had very prompt service, the prices are very reasonable and fit into my budget. The quality of your products are very good as well. I would be more than happy to recommend Big O Tires to anyone. I give you a 5 star rating (could not get it to change)! Thank You for your service, Linda Zickerman

Ken P

By Ken P | 8/10/2021

Joseph Quezada and Nakaylah Holt were very thorough in explaining the scope of the work to be done and in communicating with me before they proceeded after inspecting. Very pleased with service from start to finish. Ken Price

Shannon

By Shannon | 9/6/2019

I appreciated the professionalism & focus on meeting customer needs.

Emwa

By Emwa | 8/10/2021

Excellent service. Excellent value

Lawrence

By Lawrence | 9/6/2019

I was in and out in 20 minutes

aa

By aa | 8/5/2021

This is the 3rd time our car has been serviced for you for different items...have been totally satisfied with your staff and the work they do...please let them know they are great.

Tia

By Tia | 9/6/2019

The service was quick and efficient, the staff polite and friendly. I had absolutely no complaints!

TB

By TB | 7/17/2021

Staff were friendly and accommodating. Location is clean. Work was completed in a timely manner. The team members made sure that I received the tires that I wanted at a fair price as well as ensuring that I was given all available rebates, coupons, and financing offers.

Cheryl

By Cheryl | 9/6/2019

Never a problem getting my car serviced.

Alan

By Alan | 7/3/2021

From the ease of the website to visiting the shop...people were the key...great contact...followup on the phone and email..ending up with a smooth ride...its one of the most satisfying big o experiences I have had...this could and should be a store to emulate...