By Marianne | 9/6/2019
Once again you helped my granddaughter with a tire that had a problem. - quickly, friendly, no charge. You treat your customers very well all the time.
By JQ | 8/20/2021
I came in wanting one certain tire, the Continental extreme contact dws06, they had the tires in stock and had a quick 45 minute install. They took great care of my car and even used black sticky weights to match me wheels.
By Bob | 9/6/2019
Brought my 2000 GMC truck to this store at 07:30 yesterday morning for oil change, tire rotation, and A/C inspection, flush, and freon refill. About 90 minutes later Nakaylah called me to say that the tire rotation and oil change were complete, and that A/C technician discovered signs of a freon leak at the "A/C High-Pressure Switch" -- which may have been the reason for the noticeable drop in cooling efficiency -- indicating replacement of the switch. Once I gave the go-ahead, that repair was accomplished relatively quickly, especially considering it's not a part they keep in stock, and all work was completed in a reasonable period of time. I appreciated receiving another phone call from Nakaylah around 10:30 saying all work was complete and that my truck was available to be picked up. For tire matters, oil changes, and even this (hopefully minor) A/C maintenance we are comfortable bringing our vehicles to this store, where we always feel well-treated. It was another successful visit, and we'll use them again in the future.
By Warthan Group, Inc | 8/14/2021
I have built a relationship over the years and always know that I can count on Big O. I look for expertise and honesty in service. This Big O provides both.
By anonymous | 9/6/2019
I just had them replace my back brakes. They were professional and timely. That is the reason I am a returning customer.
By Mike h | 8/13/2021
The last set of tires lasted 5 years no flats but every time there was a nail or something it was fixed fast this set cost 💲 300 more hopefully I have the same ware
By Kim | 9/6/2019
Staff is ALWAYS kind and courteous with my regular visits!!!!!!!!!!!!!!!!!
By Greg M | 8/12/2021
Two new tires put on the car. took and hour less than first indicated. I asked for if it could be done quicker and it was by an hour.
By Greg | 9/6/2019
They completed the job much fast than the estimated time. Thank you as I was in a hurry.
By Okra | 8/11/2021
The staff at this site are friendly and well educated about cars. Mattie is wonderful. They are thoughtful about the customers time. Most of all I feel their advise is trustworthy which is huge for me.
By Linda Zickerman | 9/6/2019
For the time that I have been coming to Big O Tires I have always had very prompt service, the prices are very reasonable and fit into my budget. The quality of your products are very good as well. I would be more than happy to recommend Big O Tires to anyone. I give you a 5 star rating (could not get it to change)! Thank You for your service, Linda Zickerman
By Ken P | 8/10/2021
Joseph Quezada and Nakaylah Holt were very thorough in explaining the scope of the work to be done and in communicating with me before they proceeded after inspecting. Very pleased with service from start to finish. Ken Price
By Shannon | 9/6/2019
I appreciated the professionalism & focus on meeting customer needs.
By Emwa | 8/10/2021
Excellent service. Excellent value
By Lawrence | 9/6/2019
I was in and out in 20 minutes
By aa | 8/5/2021
This is the 3rd time our car has been serviced for you for different items...have been totally satisfied with your staff and the work they do...please let them know they are great.
By Tia | 9/6/2019
The service was quick and efficient, the staff polite and friendly. I had absolutely no complaints!
By TB | 7/17/2021
Staff were friendly and accommodating. Location is clean. Work was completed in a timely manner. The team members made sure that I received the tires that I wanted at a fair price as well as ensuring that I was given all available rebates, coupons, and financing offers.
By Cheryl | 9/6/2019
Never a problem getting my car serviced.
By Alan | 7/3/2021
From the ease of the website to visiting the shop...people were the key...great contact...followup on the phone and email..ending up with a smooth ride...its one of the most satisfying big o experiences I have had...this could and should be a store to emulate...

