Big O Tires

I wanted to follow up on the previous comment: I wanted to send a LARGE Thanks to Kyle from Big O in Kearney who contacted me and asked if they could have another chance to fix what was wrong. He and his team took the pickup from my work place and promptly returned it within an hour fixed exactly how I had asked. This is a great example of doing what needs to be done to make things right! I will be sure to pass on positive words to all who ask me and you will see me back as a customer in the future. Again, Thank You for making things right. -------------------------------------------------------------------------------------------------------------------------------------------------------- PREVIOUS COMMENT: Hi there, So this last visit was made for the sole purpose of correcting an alignment issue with my pickup...from the beginning about a year 1/2 ago: bought new tires for a pickup & got a 3 year alignment, tires are great, wheel alignment is fine, but steering wheel which was level (9 & 3) is now pointing to 10 & 4 which blocks some instrument views when driving and is not the way it was entrusted the vehicle to you originally. Since then, I have taken the pickup back for alignment twice (including the last visit) in hopes that this would be corrected--the issue was explained both times and I really thought the last guy I talked to understood and would have double checked before calling me saying it was complete. I do like the quality of tires I've bought at Big O (we've put new tires on multiple times and done several maintenance pieces on at least 3 vehicles over the past 15 years with you)....I think it may be time to try out another business to get what I need done. I'd also think at this point a refund for the cost of my 3 year alignment is warranted. Mike Wortman, Kearney Nebraska

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The guys there let me know what was going on and what else needed to be done. Service was very quick.

All the staff was courteous and greeted me when I entered. The employee listened to my problem and requests. I was called with the issues found and options to address. I was on a tight schedule due to a previous engagement, my car was ready before the time I asked to have done.

I had a flat tire and they got me in on Sat. afternoon without an appointment. I really appreciated that!!

Staff was very friendly

I went in a week ago for noisy tires and they told me I needed struts and shocks as they were really bad. My truck drives really smooth now. Thanks a lot

I stopped and checked a couple of other tire shops and none of them had any time but these guys made the time for me so I was in and out of there fairly quickly... I would recommend them.

Excellent customer service and value. They let me know issues that will arise in the future with my vehicle without pressuring a sale. Will definitely return.

The best customer service I have ever received anywhere. Professional, friendly, personable, caring individuals work here. They are honest dependable and truly care. I got tires financed easily which was so helpful as I was traveling. Thank you all for being the best!!

Stopped at shop with a blown tire on my horsetrailer on way home from hunting, was on my way in 20 minutes, top rate job, well done. THANKYOU

Great visit, I will definitely be back

best place in town good price on tires

Quick and easy, got my oil changed over lunch and was quick and easy check out even using a coupon, no hassle to purchase anything more then what I wanted.

I've always had a good experience dealing with Big O Tires. I would refer others to buy from them. Thx for the great SERVICE!!! Vinny

This past December I was in Kearney Nebraska visiting my daughter and family when I had a tire malfunction . First went to WALMART and received the run around . Saw the Big O sign and went in. Was received with a pleasant greeting . In stead of purchasing just 1 tire I replaced all 4. Recently my daughter who lives in Kearney needed new tires , told her to go to Big O's . She was very pleased with the service . THANKS BIG O!!

The staff is great. Very helpful with any questions you have.

Kyle at the Kearney store was very prompt and helpful

They accommodated my son's schedule and had the new tires on and aligned within 1.5 hrs.

Stopped in to have a tire checked that had a screw in it.They took my truck right in.Turned out the screw had not gone thru the tread, so they pulled it out and put my tire back on at no charge.I have bought 2 sets of tires there to date and see no reason why I wouldn't go back for my next set.