By anonymous | 9/6/2019
excellent customer service,depth of knowledge about job i hired them for.great job,good mechanics.
By ViennatheVan | 9/1/2022
The staff went above and beyond. Allowing us to leave our van in the parking lot well before the parts arrived and services were complete as well as a few days after. An associate even bought and hid a lock box so I could pick up our vehicle on a holiday without the worry of the van being unlocked with a hidden key inside.
By Alta | 9/6/2019
Always, fast, friendly and knowledgeable! We love Big O
By Tony H. | 8/22/2022
What a crew! From your front desk folk sharing their cellphones so I could text a photo of a previous muffler/exhaust repair to your staff, to a most-informative voicemail your mechanic left me, I felt so well taken-care-of from beginning to end. Though I wished and had hoped BigO's could have done my muffler/exhaust work in addition to the brakes and fluids, I appreciated the explanation for why it was just going to be better to get the car to a muffler specialist. Thank you.
By anonymous | 9/6/2019
I've been with Big O Tires since I moved here 5 years ago! Wouldn't change for anything!
By happy driver | 6/3/2022
overall great job
By anonymous | 9/6/2019
I've been doing business with Big O for 15 years. I've probably bought more tires than any other customer they have. I keep my fleet of vehicles well maintained, and I have complete trust in the service work they provide. I run my own business with an old school attitude, a handshake and I'm a man of my word. My experience with Rob and his team have the same old school way of doing things. Once you get to know these guys you'll learn they are honest almost to a fault. I like doing business with people like that, and I refer friends and family to them.
By Carol | 5/18/2022
Friendly prompt and knowledgeable communications
By anonymous | 9/6/2019
On Tuesday, April 26th, a colleague and I were in Bozeman on business.The front left tire of the company car had been losing air and we brought the vehicle into Big O Tires so it could be checked. I was so impressed with the personable service I received, and I want to thank L**** for the extra time he took to explain (to someone who knew nothing about tires) the issues of all 4 of the tires and what was creating the problems. I was given a copy of the alignment test, the stats of all 4 tires, and encouraged to take pictures of the tires (that I could later show my employer). He was very honest about the different options to consider, and we ended up getting all 4 tires replaced with new ones. D***** was also very helpful as he delivered the car back to us, and gave us some additional pointers regarding tires. Thank you for having such awesome employees! We were so fortunate to have Big O Tires help get us back home safely. Thank you.
By Britt | 4/21/2022
Best shop team around!!!
By Chris | 9/6/2019
Rob, Brent and Archie are fantastic to work with. I would not go anywhere else for tires and other work on my vehicle.
By Anonymous | 12/7/2021
Knowledgeable staff. Easy to deal with.
By Kris | 9/6/2019
Always make it work for my schedule!
By B Pribble | 11/10/2021
I have always had a good experience purchasing tires and having service done at this location.
By anonymous | 11/21/2020
fast pleasant service. Appreciative of there walk in service
By AS | 10/8/2021
Great service people and explain things
By anonymous | 9/6/2019
I used them a few days ago, they where fast professional .
By Rob H | 9/22/2021
Best tire and service store in the entire gallatin county.
By Thomas Bumol | 9/6/2019
I appreciated the advice and ultimate special order for my tires, prompt arrival from out of state and efficient service
By kck | 9/13/2021
The display room is great for picking out tires. Also they are fast to get you served, and go over what you need in great detail. I also love the warranty on big o tires. Also that if they don't have it, they will get it in and done.